


Based on authentic user experiences
Lea
6730 reviews
N/A
1 year ago
So far I like this company
So far I like this company We ve only made reservations for 2024 so the trip is in the future Have corresponded with Derek and Gabrielle several times and have gotten all the information we ve needed so far
Deborah
6730 reviews
N/A
1 year ago
The people I spoke to were very caring of our needs and our time
The people I spoke to were very knowledgeable and friendly They listened to my concerns and offered good solutions
ROSEMARY BLESSMAN
6730 reviews
N/A
1 year ago
Southwest National Parks
We just booked a trip to the southwest National Parks with Vacations by Rail The lady who helped us book it was very helpful in helping us get the best price Looking forward to our trip
Vernon Avery
6730 reviews
N/A
1 year ago
First time customer
First time customer All expectations were met with the online order After talking with the live agent all questions were asked and the answers was to the point Friendly and professional quality personal service Thank You
Rip
6730 reviews
N/A
1 year ago
Derek was extremely helpful and knows
Derek was extremely helpful and knows his stuff They offer great itinerary on the trips we booked
Debra Heffernan
6730 reviews
N/A
1 year ago
Great Staff
I have spoken with and asked many questions from 3 different representatives and ALL have been helpful and able to answer my questions I look forward to the trip since I trust all the employees are well trained friendly and knowledgeable
Patricia Leonard
6730 reviews
N/A
1 year ago
Pleasant agent who sent my insurance
Pleasant agent who sent my insurance request to the proper people very quickly
K Lewis
6730 reviews
N/A
1 year ago
The agent was very professional
The agent was very professional polite and accommodating I interacted with two one briefly and they were both delightful to work with I initially made a mistake with my choice and both agents were great about making the change
LINDA
6730 reviews
N/A
1 year ago
So Helpful
David Spiller has been so helpful and offered alternatives for my trip with my elderly mom
customer
6730 reviews
N/A
1 year ago
Gwen Freeman was our Customer Service
Gwen Freeman was our Customer Service Specialist and he exceeded our expectations in relation to our booking Due to an issue with Via Rail Canada Gwen was able to resolve this issue in a professional and efficient manner ensuring our journey would be most enjoyable and trouble free We would have no hesitation in recommending Vacations By Rail for anyone wishing to see Canada by Rail Thanks again and well done Gwen