Watchfinder Reviews

I recently purchased a watch with Watchfinder and I could not have happier with my purchase and the service provided I got the watch the day after it was posted and the watch looks like it was bought new 5 Stars

Bought a watch from these guys and was pleasantly surprised So much care and attention to detail is put into every order From order updates to the perfect safe packaging and fast dispatch Honestly amazing service and will be back for my next watch 10 10

Excellent online purchase experience and service from the moment I purchased the watch my first automatic luxury timepiece contact and communication was kind very professional 10 10

Great website watch delivered within 4-5 days for a used watch it is in immaculate condition Very happy overall

I completed a part exchange for another watch with the assistance of Harry I was very satisfied with my trade in valuations The whole transaction was very simple and Harry was very helpful and professional in our dealings The watch I received was flawless even though it was a year old and I would have no hesitation in dealing with watchfinder again

Have bought multiple watches from Watchfinder now honestly an solid experience every time The watches are sent quickly and arrive with DHL express The boxes come packaged well and make it feel like a full experience not just buying a watch 10 10 will continue to buy new watches from these guys

I have now purchased 5 times form Watchfinder and it has always gone smoothly They are a little more expensive than other grey market sellers but they are 100 trustworthy and you get what you pay for I will purchase from them again

Watch is not working correctlyArrangements to get if repaired have yet to be arranged by WFWholly unsatisfactory experience so far

Facts - 2nd of December I paid for an 2018 Omega Speedmaster Moonwatch - 10th of December received the watch and 24 hours later noticed that it s faulty running more than twice as fast as Omega s specs so I contacted Watchfinder but they reassured me that This Omega has undergone a thorough inspection of accuracy functionality and condition at our Omega certified service centre and asked me to give it another 24 hours that was completely useless of course as nothing changed so I sent it back for servicing - 16th of December they received the watch - 19th of December they informed me that the watch requires a full service YES THE SAME WATCH THAT HAS UNDERGONE A THOROUGH blah-blah in reality was a watch that requires a full service - 31st of December they informed me that it s been serviced and now it s ready for dispatch - 8th of January DHL emailed me asking to pay them 820 VAT and customs charges if I want the watch back Yes for my own property that was only being returned to me Got in touch with DHL and they said according to the export documents received from Watchfinder s dispatch team that s a new purchase not a return wrong incomplete export documents were sent by Watchfinder s dispatch team to DHL- 26th of January almost three weeks later after a dozen of emails and countless nerve wrecking phone calls both with DHL and the Customs the watch was finally cleared from any duties and I could collect it - SURPRISE I opened the package and noticed the watch s bezel and crystal WERE BOTH SLIGHTLY DAMAGED during service - Emailed a couple of pictures to Watchfinder and they replied acknowledging the issue - 28th of January they offered 5 discount off the price I paid to keep the watch as is or to send it back to them again to be rectified or to send it back for a full refundPersonal considerations A brilliant YouTube channel and web page well trained and very responsive sales team but unfortunately gravely let down by the other departments QC servicing dispatch In other words most of their efforts are focused towards taking your money after that I guess it depends purely on how lucky you are Was this chain of multilevel errors related to my purchase from Watchfinder simply a huge misfortune or an awkward accident or that s simply their business model Thank you

very poor experience the watch i purchased was definitely not maintained before it was shipped was stated as being maintained on WF website i sent watch back 8 days later i am now being told it will be shipped from paris to uk requiring another 7 days BEFORE technical examination begins i am an international watch collector and social media reviewer it is disturbing to see what is unfolding here for a 3000 purchase