Watchfinder Reviews

Ordered an expensive watch on 2nd June still on 15th June no watch delivered Lots of waffle about shipping and Brexit but no watch Phone numbers from ireland take from 5 -23 min to get answered if your lucky 016950708 and the call only gets answered 1 in 6 the rest it rings out Terrible service terrible after sales terrible in every way Do not trust this site

I enquired about trading my watch in against another watch and I was told my watch was worth X amount A week later I decided to go ahead with the trade in and I was told my watch was worth 1k less than what they advised a few days previous You may not always get a reply to an email the same day this is understandable but what is frustrating is when the sales advisor completely ignores all the questions you asked and replies with a canned response Also beware if you are looking to buy a popular model of watch Have a look on their website at pricing for a specific model for which they have numerous pieces available If I take the blue Tudor Royal Date Day not diamond dial as an example I can see the prices differ wildly yet the watches are exactly the same There is ZERO logic to their pricing Whoever is responsible for listing the watches on the website has ZERO knowledge of watches There are so many errors in spec and model numbers and most importantly there s no mention of what condition the watch is in They badly need to add a rating system for the condition Prospective Watchfinder customers do yourself a favour join a watch forum talk to actual watch experts and buy sell trade for far FAR better prices from people who share the same love of watches as you If you re not comfortable buying privately then use Chrono24 a far superior site

Bought an omega seamaster 300 divers watch from Watchfinder which was just a few months old The watch started gaining roughly one minute a month so I returned it for them to hopefully sort it watch was returned after two weeks but no different so I again contacted Watchfinder only to be told that the gain of one minute every month is within the acceptable limit and that s it so much for a precision watch Really disappointing would not buy from them again

Great customer service can t fault that However the watch I ordered was sent out to me without a proper inspection by the looks of things The self winding mechanism of the watch wasn t working properly and I had to send the watch off to get serviced as soon as I received it

Not sure if I would buy on line again Had to change strap and when it arrived did not fit

Excellent watch and good dealing with my sale assistant However the delays between my watch arriving in France and my new watch being shipped was too long over 3 weeks I understand this is not an isolated incident

Watchfinder Co accessible at watchfinder ie offers a good overall experience with excellent customer service and fast delivery However there are some inconsistencies in following specific customer requests such as delivery preferences and a few issues with the precision of certain watches While many transactions are smooth improvements in handling unique situations would enhance the buying process A mixed experience earning them a solid 3-star review

Great website and very helpful Delighted with the service provided and the watch of course

Great service I traded in my watch and bought another It was a very simple process Delighted with my watch

Excellent service Richard Brockman was excellent only comment I have is that a condition service report should be available from the technicians Declan