Watersidegardencentre Reviews

cashless

drove for 45 mins for lunch and to buy garden furniture only to find card payments only even in the restaurant Ionly use cash so no lunch or garden furniture for me will not be visiting again very disappointing wasted my day

Wow only place that don t take cash at

Wow only place that don t take cash at all you can only pay on bank cards not every one likes to pay on bank cards very poor staff was quite rude certainly won t visit again

Rubbish Warranty Customer Service

I purchased an aquarium from them at a cost of over 700 with a few extras I thought I was buying a new one as I paid the proper retail price When it arrived it the doors were out of line I tried to adjust them but no adjustment possible I went back to the shop to talk to them about it was then that they had delivered the display one as it was no longer on display Heaven knows how adults kids had played with the doors and damaged the hinges There was no mention to me that I was buying a display shop soiled aquarium no discount etc When I spoke to the assistant about the doors they only reply I got was I would have to adjust them myself I said I had tried and I thought someone should come round and perform some maintenance I just got a shrug of the shoulders and was told they couldn t do that So much for customer service warranty on a 700 item I will think very carefully about purchasing anything expensive from them again No answer from them they have no interest in customer service

Expensive food

Expensive food poor choice and tiny portions We appreciate they were very busy after just opening from the flood but we were charged 29 00 for 2 cold drinks burger and chips a very small baked potato with chicken and sweetcorn My husband asked for no red onion and when we got home we noticed they had charged us an additional 1 80 for No red onion Won t be going back in a hurry

Very poor service and awful food

We took grandchild for a meal Getting seated was slow and yet lots of empty tables but told couldnt use them as not been cleaned and yet staff just stood watching instead of clearing up Macaroni Cheese for grandchild was very poor powdery and stodgy not edible Tried to order cake asked staff if we could order told someone will be back to take order after 15 mins I asked another waitress who was embarrassed she apologised and said someone with a tablet will take order another 10 mins of watching the person with a tablet wandering around looking like she didn t know what she was doing we left The staff are disorganised food awful and to top it off no cash taken anywhere in the place

Rude staff at tills

Rude staff at tills - queued for 5 minutes to be told go to another till and in those words Young staff need customer service training

I do really like this store very fast

I do really like this store very fast shipping

Fast delivery great packaging

I ve been looking for a particular plant pot everywhere online due to lockdown and this is the only company who would deliver it It came quickly and 5 stars to whoever wrapped it as the packaging was fantastic