Wendywutours Reviews

I went to Sri Lanka with Wendy Wu in February A beautiful country with lots to see and very friendly people However the tour had too much time on the coach and virtually no time to explore the towns and villages A wasted day sitting on a train for 4 hours followed by an hour on the coach for a half hour look at a tea factory No time to explore Just another night in a hotel with yet another tepid buffet The food was awful Every single meal for two weeks was a hotel buffet No experience of the local restaurants or freshly cooked Sri Lankan food Apparently our group was too big to go out Utter greed by putting 28 people on this tour Over 4000 for this The response from Wendy Wu to my complaint is terrible Couldn t care less Offered 150 off another tour with them with no reassurance that it would be any better As if we would go anywhere with them again

Travelled with Wendy Wu on a Discover Japan trip Unfortunately this turned out to be a disappointing trip for a number reasons Large group of 28 meant that restaurants used had to accommodate this number The result was poor food with little variety Bullitt train experience turned out to be a very short suburban trip with no option to reach the speeds advertised Poor guide with few social skills and inadequate English We came home knowing very little about Japan s culture history and customs Questions were not encouraged and there was no help to enable us to make the most of free time This was especially true in Kyoto where we saw very little of the local architecture etc People with food intolerances whilst caters for adequately were forced to sit away from their travelling companions On the plus side our fellow travellers were all lovely entertaining people and we saw many interesting sights The blossom was beautiful This was an expensive trip and the holiday was certainly not the luxury experience we had been expecting We would not use Wendy Wu again

This was my best holiday to date in 2019 so decided to repeat with a friend I feel so underwhelmed with the experience and felt it was a complete budget tour The hotels were on the outskirts of the cites and very basic to old facilities No free time or authentic shopping and back to back itineries of endless coach rides The age of people clearly wasn t taken into consideration for one of the supposedly Great Wall wonders as the part we were taken to was a 4hr round trip and a section of wall by a lake that barely anyone could climb Most ages were over 50 People were robbed of this once in a lifetime experience and might never do it again I was disgusted with what I saw This is the cheapest quietest place as nobody was there and it would have cost more to take us to a better part Too many factories en route probably getting group discounts were not really why we all went Lunch and dinner was often served for the ETA and was cold Some restaurants you wouldnt of chose to eat in were below standard The hotel in Xian was the worst with cigarette smells in the rooms and in my bathroom ash hairs cigarette burns old rubber shower mats and faeces on the wall This had not been cleaned prior or during our stay 12hr days were clocking up each day and over 17miles was walked over the week its not about the quantity but the quality This tour did not reach any levels of satisfaction and failed us in any free time or shopping all week I wonder how Wendy Wu would feel if her Chinese tourists only saw Downing St when they really wanted Buckingham Palace Somebody needs to up their game not their profits 25th October to 2nd November 2024 Hoffman Hao Group The guides did their very best to accommodate each person and bend over backwards but even they can t change what s given Shame on you Wendy Wu

We did the South Korea Japan 18 days tour March 2025 Most disappointing no down time rushed from place to place very long days to tired to really enjoy it The food very very average no choice in meals very one just given a meal We were given the same lunch in Japan 4 days in a row I found the tour over priced However found to tour guides very helpful to hotels were ok No time to shop or even look at the few markets we visited We were asked to tip on one of our visit I thought this was all included