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AI Review Summary
Based on 98 reviews
Reviews highlight Wendywutours as well organized with good value and knowledgeable guides, though some report long days and large groups. Customer service is responsive, and bookings are handled efficiently. Issues occasionally arise with flights, hotels, and changes due to external events.
What customers love
- Helpful customer service
- Knowledgeable guides
- Efficient booking process
- Well organized itinerary
Common concerns
- Long tour days
- Large group sizes
- Flight and hotel issues
- Rushed pacing
Last updated 2 months ago
J
Jan
This was my first holiday since the death of my husband and I chose Wendy Wu Angkor to the Bay as my first destination in the month of March However I am deaf and have toe amputations on my left foot and because I have been this way for quite a while I did not realise this would affect me on holiday I also thought I would be in a group with other solo travellers and not with couples I m saying this because I now know it is important to have a greater understanding of what a holiday entails I managed quite well in Cambodia and only fell twice but in Vietnam which is noisy and busy busy busy being deaf meant I didn t always hear the guides instructions properly and this annoyed some of the group and having amputations slowed me down and my lovely guide often helped me out I walk a lot at home and am considered very fit for my age which is 78 However I did not take account of the pavements in Cambodia or Vietnam The guide in Cambodia was Vutha Dam and he was kind caring and spoke with great knowledge of his country a good person to represent Cambodia and Wendy Wu The guide in Vietnam Bui Anh Duc was the best guide I have ever met he spread love with lots of fun and caring to everyone with great knowledge of his country and he is a credit to Wendy Wu I have explained this to help anyone to understand exactly what you must take into account when booking I have loved this holiday even though I had some problems but to be fair they were my problems and will be coming back to Vietnam as often as I can Holiday was from 16th - 31st March
M
Margaret Rodgers
Adventure of a life time
Many thanks Wendy wu What a great adventure holiday of a life time thanks go to our drivers and tour guides but a great big thank you goes to our tour guide in vietnam his name was lap made our trip so easy stress free not late for anything aways looked out for everyone in our group of 18 he definitely made the whole experience very special which I will never forget thank you lap jeff and Peter from England
M
Mr Jeffrey pattison
We we so looked after in china had the
We were so looked after in china had the best time tour guides the best motels so nice had a lot of free time
D
Dgc837
China is just amazing going with an open mind
Classic China 3 weeks Had to jump on here to give some praise to Wendy Wu and their team Seamless from the get go fantastic experiences food throughout lovely accommodations and as for their itinerary just fab We paid for more optional tours no pressure and they were all wonderful and different hence would recommend them if chance arose It is kinda full on but travelling around a large country will always mean you have to spend time getting about Despite being poorly stomach related at later stages it didn t detract from our trip of a lifetime and even edges our best of Japan trip just