Do not order from them
Horrible Sent 1 2 the order - it was the wrong product - 2 months later waiting on refund still everytime I call they want me to send a new picture They are thieves they stole my money AND my time
Barbara
N/A
Buy from another pet pharmacy
Purchased my normal medication for my dog and placed a second order right after realizing they sold her other medication too The first order I received but it was a generic brand and the second order I didn t receive at all They claimed they sent the correct medication I ordered but their website doesn t advertise generic brands and the listing even has the photo of the medication I wanted I have no idea what is in the medication they sent me as there are no details about it online so I can not feed it to my dog After numerous attempts with customer service they refused to refund me even when I offered to sent it back unopened Unfortunately my patience ran out when I didn t receive the second order at all and a customer service rep again told me there was nothing they can do since it was shipped - I never received a tracking link or number They also do not advertise their refund policy and claim on their website you can notify them within 30 days if you are not satisfied and they will do everything they can to make it right So here I am now after filing a dispute with my bank to get back the hundreds I spent Based on the online reviews it seems numerous people have had these very same complaints recently and I wish I had done some more research before purchasing I enjoy supporting great businesses and will always give a company the opportunity to make it right and they refused so they lost me as a customer
Kyle Switzer
N/A
Wouldn t answer a question without
Wouldn t answer a question without signing up for an account or giving an email addy Pass
Customer
N/A
I ordered a product a month ago and
I ordered a product a month ago and have received word the product is back ordered and they can not confirm a delivery date although I ve ordered and paid in good faith they re selling products they don t have and no flag on the product as to not being in stock when ordering Customer service is in the Philippines surprise surprise 3 calls to customer service with the result of 3 different delivery dates all lies As a paying customer I expect to get delivery of my purchases in a timely fashion and this experience fro me personally constitutes theft DO NOT USE THIS COMPANY
Tammy
N/A
I would give 0 stars if possible
I would give 0 stars if possible This place is a scam Paid for revolution Took forever to get a package and it was all generic and the customer service says that is what you bought uh no I pasted my receipt to them TWICE- nothing about generic And that s all they came up with Already filed a BBB complaint Ppl should know I should have stuck with Canada Vet They never sent garbage they were just out of the big multipacks lesson learned
karla cooper
N/A
Scam scam scam
Was going to order but have learned the hard way to ALWAYS ALWAYS check on the Better Business Bureau BBB SOO glad I did PLEASE GO CHECK IT OUT Lots of complaints people not getting their order at all getting the wrong stuff or weeks or months later I didn t do it all I ask is that you do your research
Erica Nemec
N/A
This place deserves ZERO stars
This place deserves ZERO stars I placed an order and 3 weeks later it still wasn t shipped I was told multiple stories as to why it hasn t shipped I had to demand the order to be canceled numerous times before they actually canceled it and that took another 2 weeks for that to happen This place is a scam and they try to sell you items they don t even have and they dont tell you that until you ask apparently Their website says in stock but it means that it is in stock in India so they will order it for you then send it out to you and they straight out told me this This place should be shut down
Randy Rhodes
N/A
Worldpetexpress net BEWARE
The website shows name brand meds but you get generic meds out of Asia They process your payment in 0 5 seconds but customer service is poor They claim to be a Canadian company but the warehouse is in Asia Nothing but deception from this company The website says 20 day delivery time but customer service advised it could take 50 days If all of this sounds good then this company is for you BEWARE
Bbow
N/A
BUYERS BEWARE
BUYERS BEWARE THESE FOLKS ARE SHIFTLESS RIP-OFF ARTISTS Here s wishing I had run across these reviews before purchasing and becoming another on the growing list of very dissatisfied customers I was sent the wrong product and I was told that they would review of my problem Received a cursory not our fault type of email response and and ZERO customer service problem solving They didn t offer to receive a return or send coupon to offset the added cost to make it right with the customer BAM I AM OUT 100 Best advice STAY AWAY FROM THESE PIECES OF GARBAGE
Darin Partterson
N/A
Not sure how this place is Google s top
Not sure how this place is Google s top search result but I think Google needs to correct their algorithm Total scam artist and filed a compliant with the BBB surprised they are actually still operating a business The absolute worst customer service in the world You can t process an order for what A reputable establishment has no problem sending you a product that you paid for because they want repeat business Why are scammers so dumb and shortsighted
