Zoom Reviews

One platform to connect | Zoom

3.56
139 reviews
Great Rating
Based on 139 user experiences
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
M

Efficient and speedy installation

Efficient and speedy ground work installation a few months ago equally good house installation this morning now up and running at 6 times faster than SKY could ever supply feeling happy
A

Good

Support could be better but everything else works fine Stable connection and all features that I need Using it every time I need to make a group call or seminar
I

Great service

Couldn t convert a recording Contacted the tech guys and they were able to manually convert the files I sent them within 24 hours Unusually good service from a tech behemoth Very impressed
J

Paid Customer

Paid Customer - Zoom is by far the best video platform for calls We ve been paid customers of almost all other tools and this one works seamlessly with our team that s spread out all over the world
S

We as school have used Zoom cloud

We as school have used Zoom cloud meeting to run our classes online and it was a wonderful experience with zoom It is a very user friendly platform for any business
S

I got zoom installed yesterday by 2

I got zoom installed yesterday by 2 guys Jay and Akeel a cracking pair of lads very polite and helpful
V

Huge thanks to Zoom for being there

Huge thanks to Zoom for being there while the whole Covid-19 issue occurred Gladly could stay in touch with my friends and family and continue with most of my external lessons through zoom Very easy in using and convenient
V

Feedback on zoom US

Among the best application to connect with friends and family I found it very suitable to attend long distance meetings and conferences It supports very well Android and iOS devices
T

Super Communications Platform 5

I would first of all like to thank Marina for such a swift account setup across multiple company s Zooms cloud platform allows our business to collaborate and communicate efficiently A very professional service with a lovely personal touch I would recommend Zoom Platform to any Company or Individual looking to use Video of Voice calling Software Phone An easy to use interface to setup the users organizational settings and easy to keep track of licenses and users Great Reporting Tools Thank you so much Thomas Address Intelligence - HomeSearch - Luxury London
I

Support is not good but the product itself is great

Subscription UX is terrible no customer support pretty much but product-wise it s the best out there Best on the market Video qualityBackground noise removal Custom background features

About Zoom

Modernize workflows with Zoom's trusted collaboration tools: including video meetings, team chat, VoIP phone, webinars, whiteboard, contact center, and events.

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Frequently Asked Questions

Zoom is a unified communication and collaboration platform offered by Zoom Video Communications, Inc. While renowned for its high-quality video conferencing, Zoom provides a comprehensive ecosystem that includes Zoom Meetings, Zoom Team Chat, Zoom Phone (cloud phone system), Zoom Webinars, Zoom Events, Zoom Rooms (conference room solution), Zoom Whiteboard, and Zoom Apps for third-party integrations. It is designed to connect people and streamline workflows through a single interface.

Zoom Meetings, the flagship product, offers reliable video and audio conferencing with features such as screen sharing, virtual backgrounds, meeting recording, and support for up to 100 participants on the free plan. It emphasizes ease of use, scalability for large sessions, and security features including end-to-end encryption. Accessibility features like live transcription and screen reader support are also integral.

Yes, Zoom provides a free tier that allows users to host meetings with up to 100 participants for a maximum duration of 40 minutes per meeting. This plan includes core features like video conferencing, screen sharing, and team chat, making it suitable for casual use and initial trials. Extended durations, increased participant limits, and advanced features require a paid subscription.

Zoom offers several paid plans tailored to different user needs: Zoom Pro for individuals and small teams, Zoom Business for small to medium businesses, Zoom Business Plus for enhanced features, and Zoom Enterprise for large organizations. These plans unlock benefits such as longer meeting durations, administrative controls, higher participant capacity, company branding, and dedicated customer support. Industry-specific solutions are also available for sectors like healthcare and education.

Zoom prioritizes security through measures like end-to-end encryption for meetings, compliance with global security standards, and robust administrative controls. The platform adheres to privacy regulations and provides features such as waiting rooms, passcode protection, and user authentication to safeguard sessions. Regular updates and a dedicated trust center further reinforce its commitment to security.
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About Zoom

Zoom: The Platform Powering Modern Collaboration

Zoom.us is the official online destination for Zoom Video Communications, Inc., a leading provider of a unified communication and collaboration platform. The website serves as the central hub for individuals, teams, and enterprises to discover, learn about, and access Zoom's suite of products designed to connect people and streamline workflows. At its core, Zoom is recognized for its reliable, high-quality video conferencing solution, but the platform has evolved into a comprehensive ecosystem supporting meetings, team chat, phone systems, webinars, virtual events, and more.

Core Products and Solutions

The website clearly outlines its diverse product portfolio, catering to various user needs. The flagship offering, Zoom Meetings, provides seamless video and audio conferencing with features like screen sharing, virtual backgrounds, and recording. Complementing this is Zoom Team Chat, a persistent messaging tool that facilitates ongoing collaboration outside of scheduled meetings. For customer engagement and large-scale communication, Zoom offers robust solutions through Zoom Webinars and Zoom Events. Furthermore, Zoom Phone presents a flexible cloud phone system, while Zoom Rooms delivers a software-based conference room solution for offices.

Beyond these core tools, the platform extends to specialized areas such as Zoom Whiteboard for visual ideation, Zoom Apps to integrate third-party tools directly into the Zoom experience, and Zoom Developer tools for building custom integrations. This integrated approach allows users to manage multiple communication channels from a single, familiar interface, enhancing productivity and reducing the need to switch between disparate applications.

Key Features and User Experience

Zoom's website emphasizes key attributes that have contributed to its widespread adoption. These include exceptional reliability and video quality, ease of use with a minimal learning curve, and strong security features like end-to-end encryption for meetings and compliance with global standards. The platform is designed for scalability, supporting everything from one-on-one calls to interactive sessions with thousands of participants. Accessibility is also a priority, with features like live transcription, keyboard shortcuts, and screen reader support.

Audience and Plans

The platform serves a broad spectrum of users. The website details specific plans for individuals, small teams, small to medium businesses, and large enterprises. A generous free tier allows users to host meetings with up to 100 participants for up to 40 minutes, making it accessible for casual use and trial. Paid plans (Zoom Pro, Business, Business Plus, and Enterprise) unlock extended meeting durations, administrative controls, increased participant capacity, and advanced features like company branding and dedicated customer support. Separate, tailored solutions are also highlighted for critical industries like healthcare, education, and government.

Resources and Support

Zoom.us functions as more than just a sales portal; it is a comprehensive resource center. The site provides extensive support through a detailed Help Center, video tutorials, live training webinars, and a community forum. A dedicated blog and resource library offer insights on best practices, industry trends, and product updates. For developers, the site provides full access to APIs, SDKs, and documentation to build and integrate applications.

In summary, Zoom.us represents the digital front door to a powerful and expansive collaboration platform. It effectively communicates Zoom's evolution from a video meeting tool into a holistic suite designed to meet the diverse communication needs of the modern, hybrid world. The website is structured to inform visitors about its capabilities, guide them to the appropriate plan, and support them with extensive learning materials, solidifying Zoom's position as a central pillar in today's digital workspace.