Reviews by William Hughes
Real customer experiences and verified feedback.
Helpful before the order
I rang to check one detail before ordering and the person answering was actually useful. They confirmed the measurements, explained the delivery choices and the fridge was delivered and set up as arranged.
Positive Experience
helpful customer service
accurate information
reliable delivery
setup as arranged
worked out of the box
set it up the evening it arrived and everything ran fine.
Positive Experience
easy setup
works out of the box
reliable performance
Waiting on hold for nearly an hour
Called about a card payment that got declined and sat in the queue for 50 minutes. Got through eventually and the lady on the other end was decent, but by then I'd already sorted it from another account. The phone lines need looking at.
Critical Review
long wait time
phone support
declined card payment
poor call queue
resolved elsewhere
Three weeks and still waiting
I ordered on the 4th and was promised delivery within two working days. Nothing arrived, then two messages asking for stock updates were ignored. When I finally got through, I was told the order had been cancelled without anyone telling me. The one decent thing was that the refund reached my account, although it took almost a month to process.
Critical Review
late delivery
ignored customer messages
order cancelled without notice
slow refund
poor communication
Late and the wrong type of flowers
I ordered gerberas for my mum and received a very different bouquet with daisies and roses. It also arrived two days late, which was poor timing for her birthday. The support team apologised, but there was nothing they could do once the florist had made it up.
Critical Review
wrong flowers
late delivery
missed birthday
poor order accuracy
limited customer support
Good service and easy payment!
I’ve used them three times now and each trip felt organized from start to finish (the monthly payment option helped a lot). The lake descriptions match what you actually find on site. Communication is quick and they answer questions without any runaround. Only minor thing was the directions email arrived a day late. Will book again next season.
Positive Experience
good service
easy payment
accurate descriptions
quick communication
minor delay directions
Great service from the team
The team kept me updated throughout the process and the delivery driver was courteus. There was a small delay but they let me know right away.
Positive Experience
great communication
courteous delivery driver
proactive updates
minor delay handled well
good service
Great support for my son
Zia did a great job with my son and helped him feel calm around other traffic. Each lesson had a clear plan, and Zia gave him room to make mistakes and correct them. Replies to booking questions could be slow, which was frustrating. Even so, we were pleased with the teaching and my son passed comfortably.
Positive Experience
great instructor
clear lesson plans
patient teaching
slow booking replies
son passed test
Quick service and friendly engineer
Booked a service last week and the engineer showed up on time. He explained everything clearly and left no mess.
Positive Experience
on-time service
friendly engineer
clear communication
clean work
