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William Hughes

Member since Oct 2026
15 Reviews
4.3 Avg Rating
80% Positive

Reviews by William Hughes

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Bankofscotland logo
bankofscotland.co.uk
1.0 ★

Waiting on hold for nearly an hour

Called about a card payment that got declined and sat in the queue for 50 minutes. Got through eventually and the lady on the other end was decent, but by then I'd already sorted it from another account. The phone lines need looking at.
Critical Review long wait time phone support declined card payment poor call queue resolved elsewhere
Affordablemobiles logo
affordablemobiles.co.uk
1.0 ★

Three weeks and still waiting

I ordered on the 4th and was promised delivery within two working days. Nothing arrived, then two messages asking for stock updates were ignored. When I finally got through, I was told the order had been cancelled without anyone telling me. The one decent thing was that the refund reached my account, although it took almost a month to process.
Critical Review late delivery ignored customer messages order cancelled without notice slow refund poor communication

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4.3
Based on 15 reviews
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12
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2 ★
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