“
Published Apr 13, 2025
Vortehair is a Scam – Avoid at All Costs!
This company is a complete scam and not legitimate. Vortehair is nothing more than a front for a Chinese company operating under the guise of a UK-based brand, and they use SHOPLINE as their website host to appear trustworthy. I did my research after placing my order and found that the exact same hair dryers they’re selling for £159 are available on Chinese websites for £28–£40. You can see this for yourself by doing a Google Lens search of the product image — shocking.
I’ve submitted detailed information about the individuals behind Vortehair, including their addresses, to both UK and Chinese authorities. I wouldn’t hold my breath for action though — the website is clearly set up just to deceive UK customers.
They refused to refund me, even when I contacted them immediately after realizing their deception. Their email stated it would cost me too much to send the item back to China, so there’s “nothing they can do.” TOTAL SCAM.
The product itself is low quality, lacks any official branding or print on the dryer, and is clearly not a genuine product. Communication is nonexistent or extremely unhelpful. Any attempt to return the product becomes a nightmare. I was treated as if I had a bad credit score just for requesting a refund!
My case was especially infuriating. A payment glitch on the website made it look like my card was declined — so I tried again using another card. I contacted them immediately to cancel the duplicate, but they refused. Strangely, they were then able to merge both orders into one package and ship them without informing me. I came home to find two junk dryers dumped on my doorstep.
When I reached out again, explaining that the products were nowhere near professional standard, they offered me a mere £5 discount to keep both! I’m a professional hairdresser — I need tools I can trust. I am now £318 down and emotionally drained from endless back-and-forth emails.
Their UK address is misleading — everything is shipped from China, and they know this information would deter most customers. This company should not be allowed to operate under such deceptive practices.
If you’re reading this, do not buy from Vortehair. I repeat: do not buy from Vortehair.
Avoid this scam like the plague. Check Vortehair reviews, search Vortehair-de, or read any honest Vortehair review — you’ll see the same horror stories over and over.
I’ve submitted detailed information about the individuals behind Vortehair, including their addresses, to both UK and Chinese authorities. I wouldn’t hold my breath for action though — the website is clearly set up just to deceive UK customers.
They refused to refund me, even when I contacted them immediately after realizing their deception. Their email stated it would cost me too much to send the item back to China, so there’s “nothing they can do.” TOTAL SCAM.
The product itself is low quality, lacks any official branding or print on the dryer, and is clearly not a genuine product. Communication is nonexistent or extremely unhelpful. Any attempt to return the product becomes a nightmare. I was treated as if I had a bad credit score just for requesting a refund!
My case was especially infuriating. A payment glitch on the website made it look like my card was declined — so I tried again using another card. I contacted them immediately to cancel the duplicate, but they refused. Strangely, they were then able to merge both orders into one package and ship them without informing me. I came home to find two junk dryers dumped on my doorstep.
When I reached out again, explaining that the products were nowhere near professional standard, they offered me a mere £5 discount to keep both! I’m a professional hairdresser — I need tools I can trust. I am now £318 down and emotionally drained from endless back-and-forth emails.
Their UK address is misleading — everything is shipped from China, and they know this information would deter most customers. This company should not be allowed to operate under such deceptive practices.
If you’re reading this, do not buy from Vortehair. I repeat: do not buy from Vortehair.
Avoid this scam like the plague. Check Vortehair reviews, search Vortehair-de, or read any honest Vortehair review — you’ll see the same horror stories over and over.