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Published Apr 13, 2025
TOTAL SCAM – AVOID VORTEHAIR AT ALL COSTS
I’m writing this review to warn others — Vortehair is a scam and not a legitimate company. After doing some research, I discovered it’s just a front for a Chinese operation using SHOPLINE to pose as a UK-based business. The details of the individuals running Vortehair, including their addresses, have already been reported to both UK and Chinese authorities.
I ordered a hair dryer from them after seeing what looked like a reputable site. Huge mistake. The exact same product is being sold on Chinese marketplaces for $28–$40 — you can literally find it using Google Lens. Vortehair is charging over £150 for the same cheap dryer. This is outright fraud.
When I asked for a refund, they refused. Their emails stated it would cost me too much to return it to China, so basically there’s "nothing they can do." They admit the return process is intentionally difficult. TOTAL SCAM. Their website tries to appear like it’s UK-based, but everything ships from China.
To make matters worse, the product arrived with no branding or print on the dryer, making it look like a non-genuine, knockoff product. There is zero communication, and returns are nearly impossible. They even threatened me with a bad credit score for pushing for a return — absolutely outrageous.
I only gave one star because I had to in order to post this Vortehair review. I originally placed one order, but due to a glitch on their website, I was charged twice. I contacted them immediately to cancel one, but they refused. Somehow, they combined both orders into one shipment and left it on my doorstep without notice.
I’m now £318 out of pocket for two useless dryers. As a professional hairdresser, I expected quality — what I received was cheap rubbish that’s nowhere near professional grade. Their response? A £5 discount to keep both dryers. What an insult.
This company’s practices are misleading and unethical. The site implies a UK base, but this is just to mislead consumers. If I had known it was coming from China, I never would have ordered. I’ve been going back and forth over email, and it’s taking a huge toll on my mental health.
Every consumer deserves honesty and fair treatment. Vortehair is exploiting customers and hiding behind false pretenses. Please avoid Vortehair-de and any Vortehair-related site. Read all the Vortehair reviews you can find — they all say the same thing. Don’t make the same mistake I did.
I ordered a hair dryer from them after seeing what looked like a reputable site. Huge mistake. The exact same product is being sold on Chinese marketplaces for $28–$40 — you can literally find it using Google Lens. Vortehair is charging over £150 for the same cheap dryer. This is outright fraud.
When I asked for a refund, they refused. Their emails stated it would cost me too much to return it to China, so basically there’s "nothing they can do." They admit the return process is intentionally difficult. TOTAL SCAM. Their website tries to appear like it’s UK-based, but everything ships from China.
To make matters worse, the product arrived with no branding or print on the dryer, making it look like a non-genuine, knockoff product. There is zero communication, and returns are nearly impossible. They even threatened me with a bad credit score for pushing for a return — absolutely outrageous.
I only gave one star because I had to in order to post this Vortehair review. I originally placed one order, but due to a glitch on their website, I was charged twice. I contacted them immediately to cancel one, but they refused. Somehow, they combined both orders into one shipment and left it on my doorstep without notice.
I’m now £318 out of pocket for two useless dryers. As a professional hairdresser, I expected quality — what I received was cheap rubbish that’s nowhere near professional grade. Their response? A £5 discount to keep both dryers. What an insult.
This company’s practices are misleading and unethical. The site implies a UK base, but this is just to mislead consumers. If I had known it was coming from China, I never would have ordered. I’ve been going back and forth over email, and it’s taking a huge toll on my mental health.
Every consumer deserves honesty and fair treatment. Vortehair is exploiting customers and hiding behind false pretenses. Please avoid Vortehair-de and any Vortehair-related site. Read all the Vortehair reviews you can find — they all say the same thing. Don’t make the same mistake I did.