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Published Apr 13, 2025
Vortehair is a Total Scam, Avoid at All Costs
I’m leaving this review as a warning to others. Vortehair is not a legitimate company — it’s a front for a Chinese business using SHOPLINE as the website host to target UK and European customers. Details of the individuals behind vortehair have already been submitted to both UK and Chinese authorities.
Let me break it down clearly:
I ordered a hair dryer from vortehair-de after being misled by their professional-looking site. The price tag was £159, and the site made it look like a premium UK-based brand. In reality, the same exact dryers are sold on Chinese sites for £28–£40. If you use Google Lens, you’ll find the same model being sold cheaply across various platforms.
The dryer is not even branded properly, doesn't appear genuine, and the quality is appalling. I am a professional hairdresser, and there is no way this product is professional-grade. It arrived with no branding and clearly looked like a knockoff.
Worse yet, I tried to cancel one of the duplicate orders caused by a payment error on their website. Instead, they packed both into one box without notifying me, just to make it harder to return. I emailed immediately — and was ignored. They said I could return it, but I’d have to pay shipping to China, which would be so expensive that it’s not worth doing. Then they had the audacity to offer me a £5 refund to keep both dryers. Are you kidding me?
There is no real communication, no proper return policy, and absolutely no accountability. This company misleads people with a UK front, making you believe it's local — but it's not. It's a scam, plain and simple. Now I’m £318 down, and dealing with them has been a nightmare that’s impacted my mental health. I’ve reported Vortehair to every consumer authority I can think of, but I’m not sure anything will come of it.
Bottom line: DO NOT BUY from Vortehair.
Search “vortehair reviews” or “vortehair review” and you’ll see others are also being scammed. It's a massive red flag operation preying on unsuspecting customers. Their website may look sleek, but don't be fooled. I wouldn’t touch this company with a barge pole. They should not be allowed to operate.
Let me break it down clearly:
I ordered a hair dryer from vortehair-de after being misled by their professional-looking site. The price tag was £159, and the site made it look like a premium UK-based brand. In reality, the same exact dryers are sold on Chinese sites for £28–£40. If you use Google Lens, you’ll find the same model being sold cheaply across various platforms.
The dryer is not even branded properly, doesn't appear genuine, and the quality is appalling. I am a professional hairdresser, and there is no way this product is professional-grade. It arrived with no branding and clearly looked like a knockoff.
Worse yet, I tried to cancel one of the duplicate orders caused by a payment error on their website. Instead, they packed both into one box without notifying me, just to make it harder to return. I emailed immediately — and was ignored. They said I could return it, but I’d have to pay shipping to China, which would be so expensive that it’s not worth doing. Then they had the audacity to offer me a £5 refund to keep both dryers. Are you kidding me?
There is no real communication, no proper return policy, and absolutely no accountability. This company misleads people with a UK front, making you believe it's local — but it's not. It's a scam, plain and simple. Now I’m £318 down, and dealing with them has been a nightmare that’s impacted my mental health. I’ve reported Vortehair to every consumer authority I can think of, but I’m not sure anything will come of it.
Bottom line: DO NOT BUY from Vortehair.
Search “vortehair reviews” or “vortehair review” and you’ll see others are also being scammed. It's a massive red flag operation preying on unsuspecting customers. Their website may look sleek, but don't be fooled. I wouldn’t touch this company with a barge pole. They should not be allowed to operate.