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Cashier check was rejected after nine days

1.0 ★ Bad
A
Ashley Turner ·
Company Rating on RatingFacts
2.4 / 5
All Citizensbank Reviews (49)
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1.0 ★ Bad
Published Oct 11, 2026

Cashier check was rejected after nine days

I deposited a cashier's check for $2,400 at my branch and the teller said it would clear in two business days. Nine days later the bank rejected it and sent the money back, even though the issuing bank confirmed it was valid. I went back in person and was told to wait for a phone call that never came. The branch manager was polite, but nobody there could give me a real answer.
Critical Review check rejected delayed clearing poor communication unhelpful branch funds returned

About Citizensbank

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Citizensbank
citizensbank.com
2.4
49 total reviews

About the Reviewer

A
Ashley Turner
Consumer Reviewer
Reviews published: 13
Member status: Active Contributor
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