Aboveandbeyondluxury Reviews

Book Your 2025 2026 Deals Today Above Beyond Luxury Cruises

aboveandbeyondluxury.cruises
4.62
21 reviews
Excellent Rating
Based on 21 user experiences

Rated 4.62 out of 5 by 21 Happy Customers

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AI Review Summary Based on 21 reviews

Customers consistently praise Above and Beyond Luxury Cruises for exceptional service and expertise. Multiple reviews highlight Matthew Hawkins and other consultants for being professional, prompt, and helpful. Several guests note personalized service and going above and beyond expectations. A few negative reviews mention issues with third-party flights and lack of support. Overall, feedback is overwhelmingly positive regarding service quality.

What customers love
  • Excellent customer service
  • Professional staff
  • Personalized attention
  • Quick responses
  • Expertise
Common concerns
  • Expensive pricing
  • Limited support
  • Flight issues

Last updated 4 days ago

L

Amazing company prompt communication excellent customer service

First experience with Above Beyond and my contact was Matthew Hawkins He was extremely professional and prompt in all communications We really felt that he gave us a lot of time in explaining everything and was happy to answer all our questions We had a BA companion voucher and he was more than happy to quote just for the cruise We have since advised him of our flight times so that the transfers can be arranged and yet again he was very prompt to confirm everything He was extremely helpful and I would definitely recommend this firm and Matthew for the booking of any cruises that you plan to go on
R

Cruise cancellation sorted smoothly by Jo

We had real problems with cruise cancellation needing to rebook change flights get promised discount from cruise operator and use credit All this was sorted out calmly and with professionalism by Jo She also kept us regularly informed We could not have got all this sorted direct with cruise operator Thank you Jo
S

Exceptional luxury cruise booking experience

I recently booked a Caribbean luxury cruise through above and beyond luxury cruise and the entire experience was outstanding Matthew provided exceptional service showing professionalism expertise and dedication from start to finish They tailored the booking to my preferences including flight hotel accommodation and all the transfers offering insightful recommendations and ensuring all my needs were met Matthew was prompt patient and proactive making the planning process seamless and enjoyable Thanks to their remarkable attention to detail I felt well-prepared for my luxury cruise I highly recommend above and beyond for a hassle-free enjoyable luxury cruise booking experience Thank you for making my cruise planning effortless and extraordinary I am looking forward to enjoying my cruise onboard the Explora ll new cruise ship
M

First impressions counted

Used Above and Beyond for first time to book a cruise with Azamara The consultant Mathew was very helpful when booking and getting transfers and excursions arranged This positive experience led us to again use Mathew and Above and Beyond to book a cruise next year with Oceania
M

Excellent help from Matthew

Excellent help from Matthew choosing our cruise We are very impressed with his customer service We had a few quotes from him for different cruises and he was always very patient and happy to answer any questions we had
G

Quick and helpful service -D

Alana was extremely helpful and responded quickly to my never ending questions and requests We are very much looking forward to the cruise that we have booked and feel confident that we will have a brilliant time -
M

Super service

I responded to an ad from Above Beyond an agent I had not used before even though I have cruised a few times Jo dealt with all my questions and responded quickly to emails phone calls explaining the whole package put together by A B which saved a lot of hassle Everything worked out well and I would recommend Jo for future bookings
A

Top class service

This was our first experience with Above Beyond Luxury Cruises I have to say that the company lived fully up to its name achieved in our case through the excellent service provided by Matthew A true professional
R

Canada Cruise

I don t usually write reviews but I must commendJo for putting together a fabulous trip to NewEngland and Canada The hotels were excellent andwell situated all transfers on time and reliable thecruise on Azamara Journey first class Well done definitely Above and Beyond Roger Glover

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