


Luxury Cruises in 2024, 2025 & 2026 | Panache Cruises
Based on authentic user experiences
Paul O
6731 reviews
N/A
11 months ago
First class experience from Panache and Jason Treadwell
This is the first time we have used Panache Cruises and the service we experienced was exceptional especially from Jason Treadwell From our first call with Jason helping us to book our first cruise with Panache to providing some key guidance and advice about future cruises whilst we were onboard during our cruise to a follow up call once we had arrived back nothing has been too much trouble Jason is incredibly helpful knowledgeable very practical and is also so responsive to any questions that we had even getting back to us on his days off We have previously booked directly with cruise companies but we have already used Panache for 2 further cruise bookings and based on our experience so far Panache will now be our first port of call when looking to book a cruise Communication at all stages of our cruise booking was excellent and very timely and with Jason calling to check we had all of our documents ready to travel and to wish us bon voyage a few days before we travelled made us feel like we were in very safe hands When we had a question at the time Jason was on holiday other staff we have spoken to at Panache such as Victoria have been equally willing to help friendly knowledgeable and responsive calling the cruise company on our behalf and coming back to us with answers within an hour Overall just a first class experience and I would have no hesitation in recommending Panache and Jason to anyone considering a cruise
Customer
6731 reviews
N/A
11 months ago
Great Service and good communication
Friends recommended Panache Cruises to us and we found the booking process a pleasant experience Georgia Redmond handled our booking in a friendly and professional manner She kept us updated at every step of the booking process and quickly answered any queries we had Her colleague Emily Worth dealt with a query I had when Georgia was unavailable and quickly resolved my problem Great service overall from both
Steve Clarke
6731 reviews
N/A
11 months ago
World Cruise 2027
We have dealt with Catherine over the last few years and have been very happy with the service We have now booked for the world cruise in January 2027 and again Cath sorted things perfectly Really looking forward to it and I would recommend Panache and in particular Cath to anyone wishing to book a cruise She is first class
Sylvia Murphy
6731 reviews
N/A
11 months ago
Excellent service
This is the first time I have booked with Panache Cruises and I am very impressed by the excellent service I am dealing with Jill Hurst who is very friendly and a pleasure to deal with To say I am impressed is an understatement Jill also secured us a further reduction on our Silverseas cruise reservation which was another bonus
IAN FREDERICK GOODWIN
6731 reviews
N/A
11 months ago
Above and beyond
We have used Panache now for several cruise holidays and each time we have received excellent service Last week we were looking at a Seabourn cruise but having been told by another travel company that the flights were Gatwick only we were having second thoughts On ringing Panache and speaking with Nicole she listened and then asked where we would like to fly from which is Birmingham as our nearest airport Nicole said to leave it with her and within a couple of hours she had come back with a complete cruise package along the lines we discussed including flights from Birmingham Nicole has dealt with my queries quickly and efficiently and if she couldn t reach me by telephone she sent an email Even when I haven t been able to speak with her when phoning other staff have been more than helpful Based on our experience we would certainly give Nicole 5 plus along with the rest of the Panache team
Karl Thompson
6731 reviews
N/A
11 months ago
Why it is important to use professional travel consulatants
An excellent experience from the start Katy provided a tailored solution to my exact requirements and led me through the process seamlessly She demonstrated fantastic knowledge and experience and shows why it is important to use professional travel consultants I would highly recommend her and Panache Cruises
Martin Taylor
6731 reviews
N/A
11 months ago
Professional and responsive booking
Professional and responsive booking process Jack handled our booking for a cruise in June 2025 in a very professional and calm manner His responses to questions and requests during the process have been timely and clear This has been an encouraging first but critical step in the overall cruise experience
Wendy carter
6731 reviews
N/A
11 months ago
Excellent personal service by Kathryn
Excellent personal service by Kathryn who kept me updated throughout and I could contact her directly Having a single point of contact was very beneficial Would definitely recommend and also we had a marvellous cruise Thank you so much
ella allardyce
6731 reviews
N/A
11 months ago
Outstanding customer service
I completed an online enquiry form and within the hour Nicole contacted us and went through our enquiry We were able to reserve the cruise for a week at the advertised price while we booked the time off work which I was very impressed with and Nicole provided a personalised service recontacting us to confirm the booking All flight details were confirmed prior to booking and Nicole s knowledge was outstanding answering any questions I had Will book through this company again
Steven Potts
6731 reviews
N/A
11 months ago
Helpful and responsive
Georgia was very knowledgable and responsive to our queries We found her to be very helpful with providing all the options that met our criteria and so we were able to short-list our favourite river cruises and then book very quickly