Acesheds Reviews

Men that brought and built the shed were very professional and friendly and would recommend to have she d built as so much easier and less stressful from beginning to end everything went smith including ordering and delevery would recommend ace sheds

Excellent shed and installation carried out faultlessly but to contact them with a query 4 times after installation over several weeks and no response Cannot answer the phone either Poor customer service Fuming

Pre- delivery service good helpful polite and efficient installers shed quality good but shed arrived with 3 bits missing I was told I would be contacted to arrange for them to be added but a week later nothing Maybe you could get in touch to let me know when they will be brought and fitted since I paid in full in advance

Great delivery and assemble guys but one piece of wood was badly damaged and when I contacted the company they didn t make any attempt to fix this so for me that s poor

Quality of the shed was good and the fitters were really efficient and knowledgable The delivery time was horrendous and throughout the process there was no communication despite multiple attempts to call and email I had no idea even what month the shed would be delivered

Great shed up in no time Delivery time was far to long

The shed is good but there was an initial problem with it being assembled The delivery guys refused to put it up claiming the base we had laid down was not big enough and the shed would be unstable They left the shed in my garden unassembled but with no means for us to assemble it ourselves It was Friday late afternoon when this happened and I can t see they would have had it up before dark which may be why they were so reluctant to try We sent photos as proof that our base was suitable and on the Monday we were told someone would come and put it up It had rained almost non-stop in the meantime and the shed was completely wet and has only recently dried out after a month The new delivery men were excellent They did a good job at assembling it and made some vents in an attempt to help get rid of the damp Overall I wouldn t recommend this company as our experience was quite stressful and communication could have been better If you get the right delivery people you should have a good experience and a good shed for the price We were unlucky

I purchased a sale shed online which did state delivery only I then received an email from Ace sheds clearly stating they would deliver and install the shed on the 31st May 2019 I tried ringing to clarify but it constantly goes to answer machine The shed arrives with only one man the shed is 12x5 there is no way he could carry it ace shed had asked for an extra pair of hands but it took three men to carry it in It gets left blocking entry to my utility room and they have intention of honouring the installation offered I then find we have no instructions to put the shed up I ring and ring then email and as of 6th June have only just received a reply but still no instructions or installation The product it self for the price is ok a small flaw which will have to be filled to make it water tight and we were a bracket short Customer service is not great and don t expect to get any swift response to a query or anyone to answer the phone Overall rather disappointed

shed good quality but window ledge was not fixed properly had to fix my self workers left alot of saw dust around over all nice shed

Excellent quality but assembly looked rushed A nail was left bent protruding in the floor the guttering was wrongly directed leaks the door catch at the top does not close at all