Americanmusical Reviews

Why shop anywhere else but AMS

Knowledgeable staff incredibly fast shipping and excellent selection

Lot of great gear some of it too

Lot of great gear some of it too expensive for me though still nice to look at

Drum pedals

I recently purchased a pdp 2 leg hi hat stand and works and fits perfect for double bass pedal and I just purchased a pdp double bass pedal and its fast and smooth I don t have any complaints the company has been good to me I will definitely continue doing business with them

My hidden gem of a music store

I do not know why this company has such a low rating as I personally have had nothing but great customer service from them Now I did run into s small problem with my last order but that was an issue with a scratch and dent item being ordered and sold to someone else a who gets it processed first gets the item type of thing which happened 2 times on an item I was trying to buy but the CS rep let me have a brand new one for the same price so you can t tell me they don t try to work through issues with their customers My only complaint with that particular is that I did not know that this was an issue till I called when my item had not shipped and was then made aware that my order was snatched up by someone else That would be my only complaint with them and I plan on addressing this with the higher ups to make them aware of that particular hiccup and perhaps find a way to fix it The other thing I really really love about them is they will let you make payments on items which is the only reason I have been able to afford some fairly pricy equipment and get my musical arsenal to the point it is now My hat is off to them for that attribute alone My point is I think their customer service is quite good and they really try to rectify problems but you may need to alert them of or let them know there is a problem after you do then your off to the races I really want this company to have a good rep on this and other rating websites like it and I guess this is my way of trying to help Review by Michael James FoxBeaver creek okio

DO YOURSELF A FAVOR GO AMS

I m a professional music out in Oregon I ordered a Firebird 1 LE Silvermist from American Musical Supply The Firebird was quickly becoming my go to number one guitar I was getting ready for a show at the beach last Saturday night opened the Firebird case and while polishing her up I noticed the Gibson fatal fracture on the back where the neck and headstock meet I was devastated I had never dropped this guitar I talked to a friend that worked in the shipping department for Gibson in the past He stated that if these guitars take a flat fall even in the case surrounded by packaging materials the gravity and inertia can put the fatal fracture in such a way that you won t even notice it until you change your strings a couple of times Gabe and Al at AMS not only understood what I had to say they found another Le silvermist in Mississippi I had the original shipment over the 45 day grace period but accepted my return That would have been enough right there They know that I play for a living they went above and beyond what anyone would have expected They flew that replacement guitar out to me NEXT DAY AIR Do yourself a favor if you need some gear check AMS first and you might get lucky and have Al or Gabe on your team These guys are Musicians that care and understand other musicians Thanks again AMS and a big shout out to Al and Gabe If you think this is a generated review just give me a callBest regardsEdward Fields541-254-4137 Beaverton Oregon

I received my first purchase from AMS

I received my first purchase from AMS today and so far so good right now my opinion is that I will be doing business again real soon

Excellent Service and Fast Shipping

The sales rep I spoke to was very knowledgeable and took the time to make sure I got the right guitar I received it in 2 days and it was ready to play

Always a Positive Experience My Go-To-Gear-Shop

I ve bought several pieces over the years from AMS They always have great advice when needed and aren t pushy when ordering It seems the sales staff are all professional musicians in one field or another I ve always been confident that I ve purchased the correct gear for my needs and they will stand behind their stated warranties I ve been to the brick and mortar music stores in the past I ve had salesmen there that were drummers trying to push high end synths on me without a clue of the functions a synth has to offer they reeked of commission salesman It s why I ve only trusted AMS with my purchases Their inventory is spot on and shipping has been lightning fast The thing that impressed me most was their after the sale support I had a few questions on a piece I had recently purchased I called back my sales person and he was more then happy to walk me through my questions As technical as some gear can be that kinda support is invaluable I look forward to doing more and more business with AMS as my home studio expands Thank you AMS