


Based on authentic user experiences
Trash Panda
6734 reviews
N/A
1 year ago
Excellent support
I just bought an Anycubic Photon Mono X2 It came with a faulty touch screen so I reached out to customer service After a few questions they came to the conclusion that it was the touch screen so they sent me a new one They were very prompt with a responses and very kind We all know that faulty merchandise can be made the important part is how they resolved it so quickly and no questions asked The customer service was excellent I will be buying from any cubic in the future
Jose Felipe Zelada
6734 reviews
N/A
1 year ago
The machine is very good and with a few
The machine is very good and with a few touches you can get it running smoothly also another key point is the support they help a lot and give you fast solutions
John
6734 reviews
N/A
1 year ago
Very prompt reply with accurate advice
Very prompt reply with accurate advice very happy to recommend Anycubic
S bastien Ferreol
6734 reviews
N/A
1 year ago
I had a problem with my printing head
I had a problem with my printing head support gave me 2 solutions that didnt worked and they send me a new head quickly Would recommend if you want to make quality printing
Bricen
6734 reviews
N/A
1 year ago
Very friendly and fast response
Had issues with my kobra 2 max and turned out there was multiple things wrong support did not hesitate to send replacement parts for both issues with my wallet untouched Their support is very friendly and Wil continue to reach out to them again if needed
Martin Nowak
6734 reviews
N/A
1 year ago
Excellent Support from Anycubic
I recently had an issue with my Anycubic Kobra 3 Combo 3D printer regarding a noisy motherboard fan I reached out to the Anycubic support team and I was genuinely impressed by their prompt and professional assistance The team quickly identified the problem and provided clear instructions for troubleshooting They even offered to send me a replacement fan without any hassle The entire process was smooth and efficient It s rare to find such dedicated customer service and I truly appreciate their willingness to help I highly recommend Anycubic for their fantastic products and outstanding support Thank you Anycubic Team
Thewonderingowl
6734 reviews
N/A
1 year ago
Customer support is timely
Customer support is timely and helpful Still working on getting my printer working smoothly but they are helpful
Tom
6734 reviews
N/A
1 year ago
Awesome Customer Technical Support - Again
My new printer had a small printing issue I sent an email and a picture to show the issue and their next response was that the parts that should fix the problem will be shipped out immediately This is my second Anycubic printer My first was a Mega - S and I also had BEYOND FANTASTIC technical support I can highly recommend Anycubic products for longevity and excellent customer support
seb
6734 reviews
N/A
1 year ago
Very good post-purchase support
Very good post-purchase support Very high quality of service Communication is very efficient and problems are solved quickly I recommend and greet you
David Saulnier
6734 reviews
N/A
1 year ago
Expected the usual support-org run
Expected the usual support-org run around when my printer failed to power on after working flawlessly for the past 8 months Even before I could suggest what needed to happen the exact parts I needed are being packed up for shipping No fuss or red-tape Very impressed