Fly Arik Air - West-Africa s leading airline offering domestic regional and international flights
Based on authentic user experiences
Deborah
7863 reviews
N/A
7 months ago
Very bad airline
awful my flight was delayed due to cabin crew not turning up for there shift i have tried to claim flight delay compensation via a solicitors but Arik Air do not reply no matter how many letters they send impossible communication
OCHE FIDELIS
7863 reviews
N/A
7 months ago
Arik air is not consistent
Arik Air is the most ridulously run airline in the world They delay flights without keeping passengers informed and cancell flights at the last minute Also without giving valid reasons for either decisions They are known to have kept customers waiting for more than 8hours at their local airport in Lagos They overbook on flights and have to turn people away after taking their money They delayed my flight from 11am till 4pm and didn t even offer anyone a simple bottle of water Arik Air should improve on their services They should put the passengers first keep them informed and most importantly have more than one flight shuttling between states If they can t meet up with any of the suggestions above they should seriously consider shutting down
pepperlini ekuks
7863 reviews
N/A
7 months ago
Arik air rescheduled the rescheduled flight
Arik air is not consistent They delays flights without informing the passengers and the experiences with them so far has not been good
Taiwo Areh
7863 reviews
N/A
7 months ago
Booking online is a big mistake
Arik air cancelled my last flight today and asked us to reschedule for early flight next day I had to book an unplanned hotel room for the night Before I got to the hotel they had rescheduled the rescheduled morning flight to afternoon In all these I was never offered any compensation for the inconvenience Terrible airline Please use other providers if you can
UMA
7863 reviews
N/A
7 months ago
Why you kill My Name -
Booking online is a big mistake the payment system is broken It will take your money without booking the ticket The is the second experience I m having After a whole year they still couldn t fix payment issues on the site and they don t have any active customer support channel except you visit the office Terrible airline
Lunno Sign
7863 reviews
N/A
7 months ago
Airk cancelled my ticket without
Arik cancelled my ticket without notifying me The ticketing agent at the airport asked me to pay about 160 000 to reinstate my ticket Saying that they have a policy that when you don t use the inward flight the return flight will be cancelled by the computer You see Arik does not have any customer service so you cant file a complaint or ask to change a ticket They only have sales and ways to extort more money from people To change my inward flight they asked for 205 000 That is why i went with Airpeace because it was cheaper and the flight experience was better seats Now I have written to Arik to give me the so called open inward ticket that I paid for to use my return ticket No response yet and there is no phone number to call I just can t believe in my years of flying that an airline can cancel a ticket without notification or refund This is extortion Better to buy airline tickets in Nigeria via a travel agency rather than buying from their websites it is a big mistake
