Asdatyres Reviews

Had 2 new tyres fitted went through Asda tyres found the fitter through them Unfortunately one of the wheel nuts was broken during the fitting the service The fitter would not accept responsibility and we ended up fixing it ourselves I understand Asda tyres are the tyre not retailer and not the fitter however Asda tyres were not very helpful in helping get this resolved and given the fact I sourced the fitter through their website I would expect them to provide more help in these situation Won t be using Asda tyres again

Really disappointing paid 260 for 2 tyres checked the date code and they are nearly 5 years old so not classed as brand new and almost not even classed as new contracted customer services and they said they can t do anything about it Poor show Asda Tyres

The fitter claimed that the wheel locking key is broken There was no choice but to pay up at 12th hour Ended up paying more than other tyre vendors This is similar to the experience some of the other customers have reported I reached to customer services They advised me to write to complaints asdatyre co uk but email just bounces back

Dreadful service - tyres didn t show up at the fitting centre No call no update instead I was left waiting for an hour at the garage only to have to follow up on the missing tyres myself Stick to the pros like Black Circles or Oponeo

Lost my tyres The couriers fault but still Asda Tyres couldn t do anything but contact the courier I ve beeen waiting a month to have this resolved Didn t really help me as the customer at all Please do better to help your customers Asda Tyres

Booked car into have new tyres fitted Arrived at the garage only to find it was all closed up No communication whatsoever from Asda Tyres seems they use small independent garages that have no poor customer service I would never use Asda tyres again

Was away from home so booked through Asda at Formula One in Hemel Hempstead to be told on arrival machine broken so couldnt fit for another four days Blamed Asda for not providing contact details why they didnt call Called Asda who said they do but reeled off loads of T Cs why they couldn t help First and last time using Asda who cost me time and money Gone back to more helpful and reliable online alternatives

I would give a 1 star because no matter how good a deal you get from asda tyres at the end of the day you must deal with the garage which is an independent entity and asda tyres has no control over it Last year i got a good deal from asda tyres selected a garage and a date of my choice from their website On the day of my appointment initially the garage lot didnt find my tyres change appointment and when they did find they told me they dont have the tyres available That day was a mess This year thinking that asda tyres might have improved I again got a good deal and selected a garage different from the last one but with the same result

If I have the option of zero then my option would have been zero This company is a joke The reason I am giving zero is because I booked two tyres fitting on Dec 2024 Saturday 21st at 09 30 and their fitter called me on the same day and cancelled my appointment I called customer service and they rescheduled my appointment on Dec 2024 Sunday 22nd at 11 00 On Sunday the fitter fitted simple job of two tyres after 2 hours of waiting Simply pathetic experience It ruined all my weekend plans during Christmas season My choice is zero rating Very bad performance

Booked 2 days in advance and battled freezing conditions and heavy snow to get to my fitting appointment Fitters Kerrs Tyres were very pleasant and helpful informing me the tryes hadn t arrived and suggested I contact ASDA tyres direct I was furious when I spoke to a nice girl who took all the details and said she would ring me back with a update I waited almost 1 5 hrs and no call I again contacted ASDA only this time I canceled my order ASDA took payment for my tyres within seconds but say 5-6 working days before my money s returned I also put a bad review on their page when they sent me one and it oddly didn t appear and only great ones feature Good news Kerrs Tyres suggested I look at their web page where I got both the same tyres for 12 less than ASDA Rant over unless my refund not here next week Now 18th January and my money has still not been refunded Time to contact the credit card company on Monday Monday 21st Jan my refund came in January is hardest month of the year and refund granted 8th Jan but not returned until 21st Disgraceful ASDA Tyres