AI Review Summary
Based on 73 reviews
The majority of reviews highlight excellent service, fast delivery, and helpful staff. A recurring theme is appreciation for the online ordering system and product knowledge. However, several customers express frustration with high delivery charges, especially for small items or remote areas. A smaller number of reviews report very poor experiences with delayed deliveries and communication issues. Overall, satisfaction is high, but delivery costs are a notable pain point.
What customers love
- Fast delivery
- Excellent service
- Helpful staff
- Easy ordering
- Great stock
Common concerns
- Expensive delivery
- Poor communication
- Website errors
- High postage cost
- Delayed delivery
Last updated 1 week ago
B
Brendon Smith
Experienced staff prompt delivery and good price s Now our key trailer parts supplier
R
Robert Booton
Great service and products
fantastic company who are always a pleasure to deal with that s why i always use them first
A
Andrew Snowdon
Excellent service as always
Excellent service friendly helpful staff always a pleasure
P
Paul Hinsley
Superb service
Following a conversation with Kaitlin some options were sent to me via links to the vast online catalogue The decision was made to purchase the twin axle trailer mudguards which were suggested Very quick delivery although they are not fitted yet they seem to be very strong and substantial Excellent service and customer relations Having an account set up with this company for future purchases is now in the process I look forward to dealing with ATE and Kaitlin in the future Update - Please pass the message on to Kaitlin mudguards are now fitted and are better than expected No modification needed bolted straight onto existing brackets
R
ROB EDGE
A quick and courteous service
Excellent service delivery can t say more than that
M
Martin Sweetland
Quick service and friendly helpful
Great service and products Highly recommended
B
Brendon Smith
Professional service
Excellent service from the point of initial enquiry on line establishing trade credentials etc Web site works very well order arrived as promised next working day Slight issue with one item very quickly resolved What a good company should be
S
SMH PRODUCTS LIMITED
Good friendly service
Quick service and friendly helpful staff a great company to do business with
T
Taher
clear how to order from website and
Simple order process quick delivery as promised
D
David Freeman
We use A T E
clear how to order from website and good communication from order dept and dpd carrier thank you