Ate-uk Reviews

ATE UK Ltd - Trailer Spares Parts Accessories - ATE

4.27
73 reviews
Great Rating
Based on 73 user experiences
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 73 reviews

The majority of reviews highlight excellent service, fast delivery, and helpful staff. A recurring theme is appreciation for the online ordering system and product knowledge. However, several customers express frustration with high delivery charges, especially for small items or remote areas. A smaller number of reviews report very poor experiences with delayed deliveries and communication issues. Overall, satisfaction is high, but delivery costs are a notable pain point.

What customers love
  • Fast delivery
  • Excellent service
  • Helpful staff
  • Easy ordering
  • Great stock
Common concerns
  • Expensive delivery
  • Poor communication
  • Website errors
  • High postage cost
  • Delayed delivery

Last updated 1 week ago

M

Good all round good quality and service

Everything straight forward and in stock Can t beat the service they gave
C

Arrived next day

Excellent service The guys an gals here are so helpful I even got a packet of sweets as Christmas present That made my day Thank ATE
A

Great service

Quick and easy online ordering system at a good price
K

Great stock

Excellent service and delivery will definitely order again
J

Fast delivery and very good

Good all round good quality and service thank you and your team
B

Really helpful

Great service definitely worth a visit
M

Excellent service

Great stock next day delivery staff very helpful
C

Very Poor

Very Poor the last two orders there has been problems with Not shown up when promised and only been dispatched when i called to see what time delivery was Letting out customer down both times
K

I ordered my part Thursday paid an

I ordered my part Thursday paid an extra 40 to get it Saturday morning still not got part
J

Unacceptable service

Placed an online order on Christmas Eve morning and selected next day delivery Rang the office to confirm that delivery would be on Thursday 27th and was promised that somebody from the sales team would ring me back Never heard a thing and rang again on the 27th to hear a recorded message that the office was closed until 3rd Jan In the meantime the website is still behaving as if its business as usual order before 1pm for next day delivery Nothing on the website to say the office is closed and nothing to say when the next possible delivery would be Unacceptable

About Ate-uk

Your supplier of parts and spares for trailers and towed equipment We stock towing accessories including parts for common brands such as Ifor Williams

United States

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