Ate-uk Reviews

ATE UK Ltd - Trailer Spares Parts Accessories - ATE

ate-uk.com
4.27
73 reviews
Great Rating
Based on 73 user experiences

Rated 4.27 out of 5 by 73 Happy Customers

60.3%
21.9%
9.6%
1.4%
6.8%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 73 reviews

The majority of reviews highlight excellent service, fast delivery, and helpful staff. A recurring theme is appreciation for the online ordering system and product knowledge. However, several customers express frustration with high delivery charges, especially for small items or remote areas. A smaller number of reviews report very poor experiences with delayed deliveries and communication issues. Overall, satisfaction is high, but delivery costs are a notable pain point.

What customers love
  • Fast delivery
  • Excellent service
  • Helpful staff
  • Easy ordering
  • Great stock
Common concerns
  • Expensive delivery
  • Poor communication
  • Website errors
  • High postage cost
  • Delayed delivery

Last updated 2 weeks ago

J

JOCKEY WHEEL

I purchased from ATE recently and found them to dispatch the item quickly My only gripe is prior to my purchase I contacted them as regards the vat on the item As I am based in Ireland with a vat number I queried if it was possible to buy from them minus the vat as I regularly do from other UK companies I didn t get a reply but needed the item so I had to purchase from them anyway Not a dealbreaker obviously but it would have being nice to receive a reply
C

Great knowledge

Great price
K

Prompt service

Daniel was very knowledgable and sorted my parts perfectly
J

Counter service could be better

Great thanks
B

Painless as always

I click and collected my purchase to avoid a delivery charge When I arrived there wasn t anybody on the counter so I had to use the phone provided not a great idea as it is not covid secure for all customers to use the same phone Apart from that I received my goods without any fuss
M

Good product ordered on Friday and

Good product ordered on Friday and received on Monday Only disappointing thing is the cost of postage 9 95 for a brake cable is a bit much I sent a 4 5kg parcel by Royal Mail and it cost me 11But good quality brake cable
M

My order arrived the next day great

Fast Delivery Great website ordering system Good phone support
M

fast delivery and good price

First class service as always super quick delivery Knowledgeable team on hand when you need them
C

Searched for the required jockey wheel

My order arrived the next day great service from a great company
H

This company were so helpful

Searched for the required jockey wheel in your online web site Item found to be in stock ready for collection Paid by card online Collected from your pick up point Easy transaction with good selection of parts available

About Ate-uk

Your supplier of parts and spares for trailers and towed equipment We stock towing accessories including parts for common brands such as Ifor Williams

United States

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