Autoeurope Reviews

D

David Craig

2 years ago

- initial quote time expired very

- initial quote time expired very quickly had to re-enter from start- booking put on request and not confirmed straightway despite simple booking requirements

M

Mr Christopher Mcnamara

2 years ago

Conflicting messages

Can t fault prices and range of vehicles but there remains a lack of clarity with the insurance liability information Still unsure as to my situation should damage - whether my fault or not - occurs Also some strange conflicting instructions on the final information page telling me that my Portuguese hire car should be collected from Newcastle-upon-Tyne Central Station Absurd but unsettling nonetheless Let s see how the collection process goes at Faro airport and if there are any other anomalies to iron out before I can finally hit the road

S

Sarah S

2 years ago

Disappointing selection of cars with snow tyres

All extremely clear but a disappointing selection of cars with snow tyres And those cars are hugely expensive compared to not having the tyres Having said which I think you are the only comparison site who put this in as one of their filters so thank you for that

J

John B

2 years ago

I Paid extra to have all the extra

I Paid extra to have all the extra cover so that i didnt have the excess and yet you are sending me emails saying make sure I have enough available to cover the security deposit I should not need a security deposit

C

Colette

2 years ago

Not too happy

Dislike - With any Sixt bookings via Auto Europe I do not receive their email with the condition details of the car at check in and check out Also you take too long to release the security deposit With direct rentals all is virtually immediate Car received was a lesser class than car booked Like - Sixt staff are great and make the whole process effortless

M

Mr Jonathan Williams

2 years ago

make sure office open on arrival

make sure you confirm that the hire company office will be open on arrival booked with europcar Turin airport and they had gone home at 5pm I arrived at 5 30 had to go to a competitor and pay extra 40 getting hold of a refund isn t worth the effort spent an hour on it already

G

Gill

2 years ago

snags

ok so in booking no option to add a second driver also inserting driver age didn t work couldn t get the website to recognise Aer Lingus or Emerald to enter flight detail

M

Matthew Hennings

2 years ago

Always used you and v good but I had to

Always used you and v good but I had to use a different credit card as you do not cover bank sce secure authenticate card transactions so it couldn t be authorised on my MC business card A bit frustrating In response to the reply from Auto Europe I have just received I think there is some confusion as I havent even picked the car up yet My issue was to do with actual payment as could not use normal NW credit card and had to use my own personal one I even rang up to try and deal with it over the phone but still couldnt process The booking went through but I had to use a different card I spoke to my bank and they explained that your site does not handle sca transactions which is why it wouldnt work

I

I Irlam

2 years ago

Beware of Sale prices

I have used before so know what I m getting promoted 30 off sale but there was no discount Price still ok so I booked but make sure you check around don t always believe the discount Other than that always found these guys to be good

P

Peter King

2 years ago

Pre check-in does not work

All good for booking however the system to pre check-in before arrival does not recognise any of the confirmation numbers so can only be done at airport

Rated 3.54 out of 5 by 137 Happy Customers

- initial quote time expired very

Conflicting messages

Disappointing selection of cars with snow tyres

I Paid extra to have all the extra

Not too happy

make sure office open on arrival

snags

Always used you and v good but I had to

Beware of Sale prices

Pre check-in does not work

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