Avail Reviews

I meet 2 different people that were

I meet 2 different people that were prospective hires for the company Both told me a story of creating fake listings and long drawn out reviews of the website prior to interviews neither got the jobs they were working toward Those fake rentals they created were still available Seemed like an easy way for Avail to boost their business and get free feedback on the site Id avoid

I m a landlord with 28 units and I

I m a landlord with 28 units and I migrated to the Avail platform It has been a nightmare I keep getting locked out of my account I got an email from the trust and verification team that I needed to prove my identity I did the verification three times and my account is still locked This has been going on for 3 weeks I call customer service and stay on hold for 30 minutes and can t reach anyone I ve sent emails with no response I ve opened trouble tickets in their online intake form no reponse I m truly stuck Tenants are claiming to have made payments on the site and I can t log in to verify The worst experience

This Company is just another scam barely able to operate

This App looks awesome and simple on the frontend but as soon as you start using it you see every flaw the development team put out there Their PLAID API setup is not properly setup and it s clear they didn t read the documentation to put it in The Development team is so bad it s likely offshores like a 3rd party software company Their support is quick to dismiss there actually being a problem before even given the proof that there is something wrong with their system Like this is a system I am forced to use to pay rent I have no choice in this matter I ve called I ve emailed absolutely no support If your a Rentors this app doesn t help you much it gets it all together I guess in a bundled package but I would hate for someone to go through this process and not be able to pay you rent just because this company doesn t care

Waste of Time

First of all I originally tried to set up my account with a Google number since I m overseas more than I m stateside The system wouldn t let me do it I called customer support and they didn t help at all They just told me that I needed a cell phone number or a landline to open an account otherwise I m out of luck I finally track down a number I could use signed up and took the time to place an ad for my property As soon as I did that my account was flagged and suspended for no good reason I didn t violate any terms They just want more personal info from me like a government issued ID and several other personal documents I wasted the better part of an afternoon thanks to this company

Do Not Trust this website

Would give no stars if possible This website has no landlord accountability Assume the landlord is a scam unless you have verbally talked with him her I tried reaching out to Customer Service after being invited to apply then totally ghosted Customer service was difficult unwilling to attempt to contact the landlord and refused to refund my money 6 weeks later the landlord suggested I apply for a different apartment I would not utilize this service again

They charged 15 00 to my tenant because

They charged 15 00 to my tenant because her bank account number was missing a digit I asked them to please refund her money and they denied my request My advice look elsewhere There are many other options that are much better Zillow etc

Last 4 of Social Security Number and your DOB is REQUIRED

You need to let everyone know up front that you MUST provide your birth date and the last of your social security number even if AVAIL COM doesn t provide financial service What a waste of time

Scam company out for your fees

My wife and I were allowed to apply for a property that was actually unavailable and they charged us 2 application fees and refused to refund us What a scam

Beware very poor business practices

Beware - if you are a new user the way this site works is they initially post your listing on their site but they immediately label your listing as fraudulent in big red letters At that point they have no clue and no proof the listing in fraudulent at all and have not yet given any time to go through the verification process I get the need to verify but shouldn t an ethical business just not publish a listing until verification is complete rather than publishing to the world that the listing and lister is fraudulent Who in their right mind thinks this is the way to handle verification

Plenty of websites ask for my routing

Plenty of websites ask for my routing number and check number to pay by bank Websites I trust like mortgage payments Avail ACTUALLY ASKED FOR MY BANK LOGIN AND PASSWORD NO FRICKIN WAY My option pay by credit card which levees a huge 3 5 fee Tack that onto to your rent That s 35 for every 1000 paid This app sucks don t put this horrible app onto your tenants

I am currently trying to find a place

I am currently trying to find a place I applied to a few places that use avail Come to find out all of them are scams One went as far as giving me a date to meet up to exchange keys and funds 3200 I realized this quickly and looked up the property I found out it was purchased on 3 31 and got in contact with the realtor who was with the purchaser Turns out the location is occupied by the new owner

There is no option to report and the

There is no option to report and the site does not have an HTTPS which is very odd so be careful on using this app totally not secured

This site is a huge Scam

This site is a huge Scam The listing agent has taken all of our personal information and is now using us a listing agents I am telling you this Because no one should have to be used this way The website has taken over 600 00 Dollars from our accounts and as senior citizens we are now in a timeline to have to move with less money This website should be held responsible for this I am contacting local authorities and signing complaints Please Protect yourself and accounts

Left Washington DC to North Carolina to

Left Washington DC to North Carolina to put a deposit down when out of state paid rent deposit application fee and it was a scam im stranded pregnant no gas to get home no food and cold in my car and can t get money back oh and no family Don t use this site I cried because I m 4 months pregnant and stranded I pray I don t lose my child because I m at high risk the scammer even tried to get me to work with him saying he has other properties I can stay in this is not safe for no one

SS DOB in order to verify landlord account

11 13 2023 I called the avail co customer service phone number and got a live person I explained that I didn t want to verify the listing using SS DOB because of risk for identity theft but also because they re not collecting rent for us and sending tax forms at the end of the year So they showed us a workaround and got it listed 11 8 2023 We have 1 property listed for rent in Texas last year and found a nice tenant for a year I used other resources for rental contract tenant screening and rent collection Now we wanted to just list again and avail co is asking for SS DOB in order to verify landlord account Sounds like a scam to steal identity to me

Outstanding service

Outstanding service Called customer service as a result of an error I had made during set up The representative taught me how to fix it and educated me on how to navigate the platform and its features Easy to get ahold of a representative and very attentive support

I am a landlord using Avail

I am a landlord using Avail I have had a great experience using them for a year Their staff has been extremely helpful with resolving any questions Potential tenants do not need to do a credit background check to request and have showings That is only later if they decide they actually want to rent it There are scammers everywhere and everyone needs to do their due diligence Avail itself is not a scam only a management platform Blaming Avail for criminal intent is like blaming the car for allowing a drunk driver

Ease at Collecting All Monthly Rents

I have used Avail co to collect my rent from different tenants for two years It s always predictable and timely Avail notifies them a week in advance of when it s due confirms when it s scheduled and paid When I make mistakes or have questions the online staff responds quickly I pay a fixed 7 each month for any total payments including deposits and unlike venmo paypal etc there is no percentage charged I m asking this year s tenants to choose automatic scheduled payments Then I will have no concerns I see some of the complaints but I think people are trying to use it for other services Notifying tenants and collecting rents it does like a breeze

Truly confused by some of the negative

Truly confused by some of the negative reviews because I ve had nothing but a great experience Everything is handled online They generate the lease agreements The lease is signed on-line Rent is paid online When I did have an issue user error I called and they immediately fixed the problem I caused Looking thru the reviews though I see nearly everyone is from someone who is misinformed For example linking your bank account Yeah that s normal When I applied for a home loan the lender had me link ALL my accounts including investment accounts using the same secured site Avail uses Plaid I pay 5 a month per unit and Avail does all the work Great deal in my opinion

Safe Secure Smooth

As a landlord this platform is very easy to use safe and secure Ive been using it for 2 years with 2 different tenants and have not had a bad experience Every transaction has gone smoothly