Avail Reviews

I meet 2 different people that were

I meet 2 different people that were prospective hires for the company Both told me a story of creating fake listings and long drawn out reviews of the website prior to interviews neither got the jobs they were working toward Those fake rentals they created were still available Seemed like an easy way for Avail to boost their business and get free feedback on the site Id avoid

I m a landlord with 28 units and I

I m a landlord with 28 units and I migrated to the Avail platform It has been a nightmare I keep getting locked out of my account I got an email from the trust and verification team that I needed to prove my identity I did the verification three times and my account is still locked This has been going on for 3 weeks I call customer service and stay on hold for 30 minutes and can t reach anyone I ve sent emails with no response I ve opened trouble tickets in their online intake form no reponse I m truly stuck Tenants are claiming to have made payments on the site and I can t log in to verify The worst experience

This Company is just another scam barely able to operate

This App looks awesome and simple on the frontend but as soon as you start using it you see every flaw the development team put out there Their PLAID API setup is not properly setup and it s clear they didn t read the documentation to put it in The Development team is so bad it s likely offshores like a 3rd party software company Their support is quick to dismiss there actually being a problem before even given the proof that there is something wrong with their system Like this is a system I am forced to use to pay rent I have no choice in this matter I ve called I ve emailed absolutely no support If your a Rentors this app doesn t help you much it gets it all together I guess in a bundled package but I would hate for someone to go through this process and not be able to pay you rent just because this company doesn t care

Waste of Time

First of all I originally tried to set up my account with a Google number since I m overseas more than I m stateside The system wouldn t let me do it I called customer support and they didn t help at all They just told me that I needed a cell phone number or a landline to open an account otherwise I m out of luck I finally track down a number I could use signed up and took the time to place an ad for my property As soon as I did that my account was flagged and suspended for no good reason I didn t violate any terms They just want more personal info from me like a government issued ID and several other personal documents I wasted the better part of an afternoon thanks to this company

Do Not Trust this website

Would give no stars if possible This website has no landlord accountability Assume the landlord is a scam unless you have verbally talked with him her I tried reaching out to Customer Service after being invited to apply then totally ghosted Customer service was difficult unwilling to attempt to contact the landlord and refused to refund my money 6 weeks later the landlord suggested I apply for a different apartment I would not utilize this service again

They charged 15 00 to my tenant because

They charged 15 00 to my tenant because her bank account number was missing a digit I asked them to please refund her money and they denied my request My advice look elsewhere There are many other options that are much better Zillow etc

Last 4 of Social Security Number and your DOB is REQUIRED

You need to let everyone know up front that you MUST provide your birth date and the last of your social security number even if AVAIL COM doesn t provide financial service What a waste of time

Scam company out for your fees

My wife and I were allowed to apply for a property that was actually unavailable and they charged us 2 application fees and refused to refund us What a scam

Beware very poor business practices

Beware - if you are a new user the way this site works is they initially post your listing on their site but they immediately label your listing as fraudulent in big red letters At that point they have no clue and no proof the listing in fraudulent at all and have not yet given any time to go through the verification process I get the need to verify but shouldn t an ethical business just not publish a listing until verification is complete rather than publishing to the world that the listing and lister is fraudulent Who in their right mind thinks this is the way to handle verification

Plenty of websites ask for my routing

Plenty of websites ask for my routing number and check number to pay by bank Websites I trust like mortgage payments Avail ACTUALLY ASKED FOR MY BANK LOGIN AND PASSWORD NO FRICKIN WAY My option pay by credit card which levees a huge 3 5 fee Tack that onto to your rent That s 35 for every 1000 paid This app sucks don t put this horrible app onto your tenants