Avantcredit Reviews

I liked being able to apply online also you can upload supporting information decision was made quickly and I received the funds overnight However I didn t find the website was the easiest to use which could deter some people and I couldn t actually really tell at first if my application had been successful and rang the helpline the adviser was helpful and confirmed that it had been successful I am also not thrilled with the 3 emails and three texts I have received as a courtesy to remind me that a payment is due one would suffice I hope this does not happen every month Apart from anything else If I hadn t already made provision for the payment I am not sure that frequent reminders would make much differenceUpdate they set up 2 dds I rang to ask why he said ony one payment would be taken I asked why 2 had been set up he said it was a mistake and gave me the reference of the one which would be used I cancelled the other one as I think anyone would today payment was requested from the other one which was cancelled and therefore declined I called cut off twice spoke to a very rude gentleman who spoke to me like some sort of low life he said it was normal practice to set up 2 dds when asked why he said it was normal practice when asked why had his colleague said it was a mistake and given me a reference for a dd which I left in place he said he had dealt with my enquiry and was there anything else he could help me with I suspect that this is a deliberate ploy to get payment by RCP I will never set up an RCP

Helping people with poor credit rate Can not really see it Thanks spring coin Very disappointed

Having poor credit I went to Avant for a loan Everything went smoothly with my online application and things seemed to be progressing ok I was then emailed and told my application was successful and funds would be in my account before midnight Checking my emails later I found I had another email sent 40 minutes after the previous one telling me my application had been refused By now Avant customer services was closed so I had to wait until the following morning to contact them When I rang the woman I spoke to told me that senior management had refused the application When I tried to discuss it further I got nowhere as she just repeated that this was a senior management decision and this happened sometimes Why inform me I was successful if the application needed senior management approval Don t use Avant they string you along build up your hopes then dash them and can t even give you a decent explanation

Initially everything was going OK until I had to confirm payment details only to find they don t accept maestro cards should have been told first what cards they don t accept rather than going through whole process

Was very good at the start later in the year lost my bank card but sent emails over and over to get blanked from this company I also sent a request for DD payments to be told that it s not even active on there side but they have taken money via DD which my bank has now cancelled due to this as they request to know where my money has gone if by Tuesday it s not with them they will be sending letters and fraud teams will be tracing the money to see where it s gone be careful of this company no mangers are around no email for complaints they have very very rude staff you don t give a dam what you tell them must be part of there online scripts they read

I applied for a small sum and was told I was accepted was on the phone for quite a while going through everything detail went through to 2 or 3 different people throughout the process then right at the end a very rude woman told me know cause I had one already with them even though I didn t and never heard of them before now I wasn t happy of the amount of time I was on for but I was less happy with this woman s attitude and the way she spoke to me Also for days later I kept getting calls back saying I was accepted do I want to continue despite telling them what happened the calls kept coming Very off putting

They take the monthly payment at random dates BEWARE They do not stick to the same payment date and continue to attempt to take the payments if there are insufficient funds after you have contacted them and told them when the money will be available

At the beginning of the call I was told that there was no charge for using their Company I was asked for all my bank details including the 3 digit security number When I asked why he told me it was just for security purposes and no monies whatsoever would be taken from my account Money was taken out which left me overdrawn leaving me with bank charges and even more financial stress

I found the application process good However I accidentally overpaid on my settlement figure over two months ago and now my emails go unanswered and on the phone I am fobbed off My understanding is that they have to pay this money back to me but they certainly don t want to do it anytime soon or make it easy - please be careful and think twice before dealing with this company

Poor customer service requested for a refund and it hasn t been paid Luckily I was able to get it back Swift fund sreco very did a superb job