Bedrock-computers Reviews

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3.68
131 reviews
Great Rating
Based on 131 user experiences
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AI Review Summary Based on 131 reviews

Bedrock-computers receives predominantly positive feedback for customer service, communication, and product quality, with many customers praising quick responses, helpfulness, and reliable builds. Some recurring issues involve delivery delays, damaged goods, and occasional mismatches between ordered and delivered items. A minority of reviews report significant problems such as non-functional hardware, poor build quality, and unresponsive support. Overall, customers appreciate the custom-built options and fair pricing, though a few negative experiences highlight inconsistencies in service and quality control.

What customers love
  • Excellent customer service
  • Fast communication
  • Easy ordering
  • Helpful support
Common concerns
  • Delivery delays
  • Damaged goods
  • Misconfigured items
  • Expensive pricing

Last updated 3 weeks ago

J

Amazing experience

Amazing experience fairly priced stock staff are so helpful and efficient I had a delay with my PC and the staff kept me updated regularly
N

Quick delivery even though they had a

Quick delivery even though they had a big workload quick responses to emails got a free upgrade cause they were out of what i ordered PC works perfectly 0 problems Will buy from Bedrock again if i need a new PC
K

This is the best pc I could have ever

This is the best pc I could have ever asked for They kept me informed all the way And I would recommend this company to all my family and friends And would definitely order from them again and if you needed any help once pc arrived you can contact them for help or they send you a link via email
N

Was well informed about everything that

Was well informed about everything that was happening was swift and excellent service Would highly recommend to anyone
M

The pc took longer to arrive but I was

The pc took longer to arrive but I was kept well informed of why and the progress and all queries were answered promptly I was given some upgrades on what I ordered due to the delay Being a oap and never ordering anything like this before the company were very good
E

Superb and friendly service

Bedrock communicate with their customers extremely well They also do their damndest to ensure that the computer that you get is the computer that you wanted within your budget In my case I wanted an unusually large amount of RAM absolutely no flashy lights and access to USB ports on the front This is because my favourite game has the odd memory leak and benefits from as much RAM as you can give it I am autistic and cannot abide anything distracting like unecessary colourful flashing lights prevents me from focusing on my game and I am elderly and now well out of touch with the ins and outs of the latest tech despite having built PCs myself when I was younger Bedrock made sorting out the best PC possible within my budget and to meet my needs an absolute breeze They are friendly helpful and I was astonished at how quickly they go from order being placed to customer receiving order Both the computers I have bought from Bedrock have been stunning with performance I could not have afforded to buy new were delivered well and environmentally friendly packaged and look as good as new I have never been so impressed by a vendor before in my life I reccomend Bedrock without the slightest hesitation to my friends If I could give Bedrock a six star score I would
D

A small company but big on customer care and value for money I would recommend them wholeheartedly

I can recommend Bedrock Computers wholeheartedly Excellent service and great communication I was updated every couple of days with my order Some of the components I chose for my build were not in stock but I was offered upgraded and higher value components at no extra cost which I was quite happy to accept The system arrived on time and is up and running perfectly Many thanks to Charlie and his team for excellent service David
L

Second PC ordered within weeks of each

Second PC ordered within weeks of each other Highly recommended My children are over the moon Thank you Bedrock Will definitely be back next week for our 3rd PC for yet another birthday
G

love my pc

love my pc it runs so smoothly and works perfectly i am so happy with it the team are so so helpful there was a slight delay with my order which wasnt a problem for me but i was kept updated throughout the whole process when it arrived i had a slight display issue but i was sent instructions on how to fix it and everything is perfect now wonderful company i definitely recommend
A

Great Finish Top Computer

I had a rocky start with Bedrock Computers and this was due more to mis-communication than a poor computer However after a discussion and some positive customer support and reassurance we moved forward at a pace They kept me informed made relevant suggestions based on our discussions and now have a Desk Top Computer that does Games everything I wanted it to do and more They are a small company and work hard with the customer I am therefore happy to fully recommend them Great quality build Thanks Nick Charlie and team

About Bedrock-computers

WE MAKE PC GAMING SIMPLE & AFFORDABLE, WITHOUT THE COMPROMISE ON PERFORMANCE. You won’t find better value or service elsewhere. Eco-friendly gaming

United States

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