Belfius Reviews

The Tomberg branch in Brussels

The Tomberg branch in Brussels is appalling DO NOT ever dream to go there Lack of information poor advice inflexibility and unhelpful

Keep charging me the incorrect amount

Keep charging me the incorrect amount for my car insurance even I have all the documents to correct them They keep charging the old amount

Never available on the phone

Never available on the phone Been trying to reach out for months Waited 30 mins on the line just to get told they can t help me Never recommending anyone to join this bank

The worst bank i have ever dealt with

The application is difficult to use sometimes it doesnt even work terrible service from employees Discriminates Every service they offer sucks and is stressful to the customer if i could give a negative i would

probably the worst bank in belgium for

Belfius is probably the worst bank in belgium with Crelan for expats or foreigners Avoid them is my advice

worst of the worst can not believe the

worst of the worst can not believe the time i have lost trying to reach them after opening a bank account 40 days have passed and I am still waiting for my debit card impossible to operate without it impossible to reach them on the phone just a big lost of time

It is a below average bank

It is a below average bank the customer survice are very poorly mannered and has zero professional knowledge I had a transaction the I was supposed to receive on my card and it took me 6 months to explain the issue Their resolutions were very irrelevant and just ignorantly brushing me away And when I visited the bank and spoke so nicely as anybody would after 5 minutes of correcting the lady Enjy Baeten of how irrelevantly she is suggesting an action action from me after her being idle for months another imployee came out of the blue yelling at me and telling me that this is what they have Then screamingly ordered me to get out of the bank Among my 30 years of dealing with banks worldwide I find this befius Meeuwen the worst of all in every aspect

I m from Ukraine

I m from Ukraine I try to send money for my family who is stuck in the conflict territory in Donetsk so they can escape it Every day is so important because the border can be closed every moment The bank subscription we commanded was blocked canceled after 10 days of waiting It seems to be impossible for them to inform their customer -in this extraordinary situation which is going on in my country- in a decent amount of time I called every day and didn t got a correct answer Every day at he bank they said it s in process and it s will arrive So after 10 day they said -THEY DONT WORK WITH UKRAIN ANYMORE I loose a very important time because they don t tell me correctly info

Need for better customer services

I had an appointment and when I went there they told me that they did not register any appointment under my name Instead of apologising they proposed a new appointment after two weeks