AI Review Summary
Based on 139 reviews
Billing Finance receives largely positive feedback for speed, professionalism, and helpfulness, though some customers report long processes, confusion, and issues. Recent reviews also highlight poor customer service, communication problems, and high interest rates for risky borrowers. The company is efficient for many but inconsistent in support and pricing.
What customers love
- Fast approval
- Simple process
Common concerns
- High interest rates
- Slow processing
- Confusing process
Last updated 1 month ago
R
Roderique Corry
Everything was great Alex my adviser was super helpful There was a minor hiccup over the deposit but Alex sorted this out very quickly
S
Sean Hall
In all fairness i not really rang up
In all fairness i not really rang up with a issus or complaining yet as i only just taken the finance out with you guys yes it was quick and easy and the money was sent to the garage thats why given 4
R
Richard Burke
Professional service
The ease of how we can contact Billing finance the reassurance during the process of the deal No hidden agenda very professional willingness to listen
B
Benedict Orbih
Great experience
Great attention and good customer service Scott was very helpful all through the process of getting my new car It was very difficult for me to make a choice of the car I want but when I did I was very glad I did I will definitely recommend this company to anyone Great service
E
Edilson Simoes
From my experience I have to say the
From my experience I have to say the following Firstly the way he was treated with the respect and dignity that a client deserves Secondly for the feedback given to me during the process Third and last for the professional effective and efficient way in which the process was conducted from beginning to end Kind regards Edilson
G
Gavin Jones
Hit me with a heavy interest rate and I
Hit me with a heavy interest rate and I feel that all finance companies only look at red boxes and green boxes and not the individual However being new to the Uk 1 5 years they are the only finance company that would take a chance on me and for that I m really happy Hopefully future HP deals they will improve my rate with a stronger credit history
A
Angel
Very good and consistent service
I needed to buy an automatic car to go for my driving test and billings were one of the few lenders who would provide car finance for someone with a provisional license When their rep contacted me she was friendly and efficient The only reason I didn t give 5 stars was because the APR was a bit high but I guess thats the price I have to pay for not wanting to use my instructors manual vehicle for the test Thanks Billings I really like my new car
M
Mr Martin Boyd
Excellent service by the team
Excellent service by the team Only didn t get 5 stars because once things were secured I never had a call to confirm and tell me final steps but would definitely use again and refer friends
M
Ms Linda Gray
Was quick and fairly straightforward
Was quick and fairly straightforward
K
Ken
It didn t take more than an hour to get
It didn t take more than an hour to get approved The terms of payment and every finer detail is explained before engaging in an agreement This has made our life a whole lot easier when it comes to moving around as we now own a car we wouldn t have afforded paying cash