Binance Reviews

Binance.US | Buy, Sell, & Trade Crypto & Altcoins In The US

2.32
57 reviews
Poor Rating
Based on 57 user experiences
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 57 reviews

Customer sentiment toward Binance is highly polarized, with many recent 1-star reviews citing severe customer service issues, account lockouts, and withdrawal problems, while long-term users praise the platform's fees, security, and reliability. The recurring theme in negative feedback involves unresponsive support and frozen funds, whereas positive feedback highlights low fees and platform stability. Specific incidents of lost deposits and prolonged verification delays are frequently reported. Some users recommend alternative support channels that have resolved individual cases. Recent leadership changes have been noted as a potential improvement signal.

What customers love
  • Low fees
  • Fast crypto transfers
  • Good security
  • User-friendly app
  • High limits
Common concerns
  • Poor customer service
  • Withdrawal delays
  • Account lockouts
  • Verification issues
  • Payment problems

Last updated 2 weeks ago

L

They we keep ignoring and ignoring

They we keep ignoring and ignoring after your money is stuck with them but never the less i have my money back with cointrail ways
J

BinanceUs just got a new CEO Brian

BinanceUs just got a new CEO Brian Brooks He is actually working on some issues starting with customer service BinanceUs is one of the best platforms I have seen with so many things right but so many things wrong It would be a wonderful platform if their US app and website worked They have almost all of the features of their website and app turned off For instance to delete one open order you have to delete them all No profit and loss statements at all No way to convert crypto dust to BNB coin Alerts don t work When the market goes down on a dip you can t make a deposit And the list goes on and on If they just turned the features on the app and website on It would be a wonderful and the best platform around Oh and there is no way to contact them besides a ticket
I

its not so good if everyone complains

its not so good if everyone complains about a particular issues and nothing is been done to corrected except we use external companies like KoinHuntas website before issues are resolved binance you cant just wake up and decide to block my account for no reason why they keeping telling me stories about verifying my income when did you guys become the governement
D

The app is crap

The app is crap The original is so much better I don t understand how they screwed up this one so much First of all the lag time costs people money Second of all assets are locked to the platform for ten days 10 days 10DAYS after a bank transfer That is Ludacris Coinbase let s you transfer funds immediately after deposit I won t be using binance anymore after I get my freaking money off of the platform I needed those coins to buy an nft I wanted Thanks binance You screwed me and I m sure countless more people by being greedy A holes You basically have my entire identity and the money is coming from a bank account how the hell could I possibly commit fraud It s moronical
T

Read the Fine Print

They are useful for certain cryptos But they hold your money longer than it should The US system is much more limited than their other one and it s annoying I move money rather frequently between different accounts because I want to buy new crypto which is only offered to me thru Metamask or Trust Long story short I deposited several thousand a month ago and apparently I cannot transfer coins out of my account because I made a purchase If your money is being withdrawn and cleared you should be able to do whatever you want Btw they do give a warning about a 10 day clearing process Which is fine But they extend it further to leverage your money Also this week May 13th 2022 these exchanges have started announcing that they can use the public s money towards their bankruptcy If you re going to hold long always get a hard crypto wallet like Ledger
N

I don t understand how this company is

I don t understand how this company is even operational simple ACH don t go through I have to use Coinbase now what a disaster Ticket with Crickets 2701293

About Binance

Buy, sell, and trade Bitcoin, Ethereum, and over 150 cryptocurrencies with some of the lowest trading fees in the US. Get started within minutes.

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