Binance Reviews

Binance.US | Buy, Sell, & Trade Crypto & Altcoins In The US

2.32
57 reviews
Poor Rating
Based on 57 user experiences
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 57 reviews

Customer sentiment toward Binance is highly polarized, with many recent 1-star reviews citing severe customer service issues, account lockouts, and withdrawal problems, while long-term users praise the platform's fees, security, and reliability. The recurring theme in negative feedback involves unresponsive support and frozen funds, whereas positive feedback highlights low fees and platform stability. Specific incidents of lost deposits and prolonged verification delays are frequently reported. Some users recommend alternative support channels that have resolved individual cases. Recent leadership changes have been noted as a potential improvement signal.

What customers love
  • Low fees
  • Fast crypto transfers
  • Good security
  • User-friendly app
  • High limits
Common concerns
  • Poor customer service
  • Withdrawal delays
  • Account lockouts
  • Verification issues
  • Payment problems

Last updated 2 weeks ago

D

One of the best existing exchanges with

One of the best existing exchanges with the lowest fees I ve seen
D

Everything is cool

Everything is cool but when will you make a trading platform for professionals
C

So far I like the service

So far I like the service the verification went smoothly the set up is easy to navigate and they have a good staking rewards program good support for different coins no complaints so far They did have a 10 day wait the FIRST time I used my debit card after that though it drops to 3 days for debit but you get your crypto on your account instantly and are able to use it in the market you can trade with it and you don t have to keep it tied up in anything volatile you can keep your money in USD or another stable coin until the market conditions become more favorable to switch to bitcoin or another coinACH transfers I believe always take 10 days before you can withdraw but also credit to your account as soon as the payment clears If you keep a certain amount invested then you don t need to worry about the wait either when you just want to buy crypto because if you put say 10 in your account wait the 3 days then put another 10 in your account you can withdraw 10 anytime from the first deposit and it doesn t matter if you invested the first 10 already you can leave that money invested and buy 10 of another coin and cash those coins out immediately as long as it s not more than 10 worth then in 3 days you can cash out the rest if you wish or add more to increase your limit for next time
M

Binance has been good so far

I have actually have had a mostly a good experience using Binance I did encounter a few problems when I first signed up Binance took three weeks to verify my identity so I could start trading I had to submit my documents for verification twice The second time I had to do it through my phone and my account was approved within 2-3 hours I m still not sure why it took less time but it did When it comes to transferring fiat money to my wallet it is super easy if you re using a debit card I will say that I don t like that there is 10 minimum but it s better than the 100 minimum required to do a wire transfer I also don t like that you can t buy less than 10 worth of cryptocurrencies I ve noticed other exchanges let you do less Nonetheless Binance is a decent exchange but it could use a few modifications I would recommend it more than other exchanges I have never had any trouble purchasing cryptocurrencies via Binance
N

The bad reviews may be legit but may not be accurate without context

I am leaving my original scathing review below intact as I wrote it below this one because I prefer honesty I am a traditional investor who has a long track record of good bets in the stock market Crypto rides on groupthink mentality and it is easy to read imo I saw a gaping money-making hole in the crypto market in DOGE so I jumped in and bought it and sold it fast which was a great money-maker Part of my bad review was from ignorance of the crypto world and for that Binance US I apologize Coinbase is a stable well-rounded secure and safe platform to buy crypto but it sticks more to the main trunk of the tree Binance US is willing to get out on the branches and offer crypto that is a little more sketchy or prone to the groupthink that drives the crypto market I bought and flipped a bunch of DOGE on Binance because Coinbase did not offer the crypto What I did not realize is that Binance US regardless of what their literature states is fine with letting you buy in with fiat but they really don t want to deal with letting you ACH USD out to a bank account They like all exhanges make their money from crypto not USD transactions Once I abandoned trying to do ACH withdrawals to a bank on Binance US and instead converted the USD to Stellar Lumens transferred them to Coinbase sold the Lumens a few minutes later then did ACH transfer of USD back into my bank acct via Coinbase it worked seemlessly Long and short of it is you are going to lose approximately 4 of your money doing this if you use Stellar Lumens as the crypto but more if you use Bitcoin as the crypto to move which wound up costing me close to 35 These exhanges have to make money somewhere and as a capitalist I do not begrudge them from making a fortune doing it As a heads-up to those who are new to the crypto market be ready to pay fees You do at the banks you use They simply hide it so you don t see it The crypto world wears fees on its sleeves If I were going to stay in the crypto world which I am not yet certain about I would have a Coinbase and a Binance US acct if you want access to some of the higher risk crypto that Coinbase may not be offering at the time When it comes time to sell know that you need to put Binance US cash into a crypto that is relatively cheap to move like Stellar Lumens move it to Coinbase then do what you will with it Binance may let you IN with fiat but they certainly don t want you exiting with it because they don t make crap if you do that They make their money off you buying and then transferring crypto on their exchange I made 600 on DOGE so giving Binance and Coinbase 4 to liquidate and put it all back into my bank was more than worth it Info to keep in mind BEFORE you jump in While I am leaving my intital review of Binance US on the board I am no longer compelled to throw them under the bus Coinbase is more of a safe battleship and Binance US is more of a battlefield Both have their purposes and earn their money for what they bring to the table Just make sure you know what you re doing and why you re doing it before you jump from the ledge The reviews about Binance US locking up your account and then leaving you in limbo are legit They have done this to me and now have my money and I have no redress against them As far as I can tell these people are a scam I tried withdrawing just a little to see if I could do it and while the screen reads that they sent a confirmation e-mail to verify the request they simply don t send the e-mails so you are stuck But they did manage to reduce my available balance by the amount of the failed withdrawal attempt I read someone mention a class-action lawsuit and I suspect there are plenty of us now to do it Not civil but criminal I would stay away from them entirely if you don t want to join the ranks of the rest of us who had our money taken from us by Binance US And the good reviews are obviously written by the same person Anyone who does any writing can see this plain as day
K

Low fees and decent selection of coins

Low fees and decent selection of coins Not as grand as Binance com when it comes to coin selection but that restriction is caused by US regulators not Binance Wish they would offer instant withdrawals and no waiting period to transfer after depositing fiat
D

Binance us

Ever since I left Coinbase I have been on the Binance us platform I enjoy it so far

About Binance

Buy, sell, and trade Bitcoin, Ethereum, and over 150 cryptocurrencies with some of the lowest trading fees in the US. Get started within minutes.

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