AI Review Summary
Based on 117 reviews
Customers consistently praise Biscuit for fast delivery, quality products, and excellent service. Multiple reviews highlight efficient operations and attractive merchandise. Some recurring issues relate to pricing and occasional fulfillment problems. The overall experience is positive with emphasis on reliability and product quality.
What customers love
- Fast delivery
- Great product quality
- Beautiful clothing
Common concerns
- Expensive pricing
- Refund delays
- Wrong item sent
- Stock availability
Last updated 3 weeks ago
C
Claire O Grady
Everything was great from shopping to checkout Items arrived very quickly Would not hesitate to recommend
R
Rebecca Grimes
When you speak to the Biscuit team on
Great customer service from Jill in the Hyndland Rd Glasgow branch Always a lovely shopping experience at Biscuit xx
K
Karen Murray
Fab As Usuall
When you speak to the Biscuit team on the phone they are always very helpful and polite a joy to deal with which is unusual especially as customer service generally is non-existant And great clothes as well
S
Susan Harris
Super speedy delivery
Just bought a lovely Des Petit Hauts jumper Lovely quality lovely style lovely colour lovely all round
K
Kathryn Summerfield
Service brilliant
Super speedy delivery Shoes were perfect would definitely recommend Biscuit Clothing a great company
C
Catherine
Excellent service - The item arrived very quickly and was
The item arrived very quickly and was carefully and beautifully packaged in an eco-friendly way The communication around my order and delivery was also clear and very helpful
S
Sara Heald
What a fab shop to have in the
What a fab shop to have in the neighbourhood Great for fashion and buying gifts locally Karen is such a brilliant human being and makes shopping in there such a great experience The windows alone are worth walking past for so many goodies recently
A
Alison Dancy
Would use Biscuit again
Great communication and very efficient Tracked 48 hour delivery Beautiful product
M
Maria
Great service
Great service prompt delivery I ve never had to return an item as pieces are always as described and very good quality Biscuit Clothing really collate a fabulous selection to make a perfect capsule wardrobe in Spring Summertime and Autumn Winter
M
Melodie Kelsey
Lovely candle set from Plum Ashby
Lovely candle set from Plum Ashby arrived promptly and well packaged I have tried calling the telephone number listed a number of times to enquire about an item and have only ever got an answering machine Would be good to be able to speak with someone but appreciate shop is probably very busy at this time of year