Biscuit Reviews

Biscuit Clothing Ltd

3.69
117 reviews
Great Rating
Based on 117 user experiences
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 117 reviews

Customers consistently praise Biscuit for fast delivery, quality products, and excellent service. Multiple reviews highlight efficient operations and attractive merchandise. Some recurring issues relate to pricing and occasional fulfillment problems. The overall experience is positive with emphasis on reliability and product quality.

What customers love
  • Fast delivery
  • Great product quality
  • Beautiful clothing
Common concerns
  • Expensive pricing
  • Refund delays
  • Wrong item sent
  • Stock availability

Last updated 3 weeks ago

K

The online shopping experience was

The online shopping experience was clear and straightforward
K

Very easy to buy a gift card

Very easy to buy a gift card it was e-mailed very quickly thank you
C

My order was taken by a friendly

My order was taken by a friendly helpful assistant and was delivered promptly The recipient and his mum were thrilled Thank you
A

Really good clothes

Really good clothes def buy again
H

Returns

The items arrived really quickly and very nicely packaged my only criticism is that the trousers purchased were too big they arrived on the 31st December and the latest date to return the item is the 9th January and I have only just noticed this so I am unable to return them
P

The order took ages to get from

The order took ages to get from Edinburgh to Glasgow and I was sent a broken Xmas ornament and the wrong color hair claw Everything was easy to return or exchange at the Glasgow shop luckily but maybe the holiday rush made things a little haphazard Also really wished click and collect was an option for items from Edinburgh to pick up in Glasgow Surely someone must go between the shops regularly
A

Lovely trousers

Items I ordered were two pairs of trousers They were packed really well and arrived quickly Unfortunately part of my order was incorrect and had a button missing so had to send it back but the other part was amazing Thank you
T

Great little dress - too sheer for me

Great little dress but too sheer for me so I returned Generous sizing and pretty colour but reminded me a little of nightwear
M

Not bad good price

Overall my experience with Biscuit was good I got a good discount on a product I d been looking for and dispatch was quick It was a shame I had the wrong item delivered initially but the mix up was fixed with ease once I spoke to the store and the right product was shipped straight out to me with a returns label included for me to send the other item back Many thanks to Alice for getting things sorted out so efficiently
M

Check the size on the item matches your order

I would have given five stars but after removing the labels and wearing one pair of trousers I realised that the wrong size to what I ordered had been sent It s not a huge problem but wonder what the size I d ordered might have been like

About Biscuit

Biscuit Clothing and Living Edinburgh Glasgow stores and women s webshop Branded designer clothes gifts books and accessories from womenswear brands including Part Two Second Female Pom Amsterdam Bellerose Sessun American Vintage Yaya Ba sh Mos Mosh with international shipping and fre...

United States

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