AI Review Summary
Based on 117 reviews
Customers consistently praise Biscuit for fast delivery, quality products, and excellent service. Multiple reviews highlight efficient operations and attractive merchandise. Some recurring issues relate to pricing and occasional fulfillment problems. The overall experience is positive with emphasis on reliability and product quality.
What customers love
- Fast delivery
- Great product quality
- Beautiful clothing
Common concerns
- Expensive pricing
- Refund delays
- Wrong item sent
- Stock availability
Last updated 3 weeks ago
D
DS
Quick delivery Lovely items
R
Rod Elliott
Excellent customer service
Excellent customer service I recently made a review however my new experience with Biscuit recently deserves a mention I was wanting to purchase a Seventy and Mochi waistcoat however I was unable to select a size on the website I sent a message over to the Biscuit instagram account to which I received fabulous advice on how to purchase my item The person who was speaking with me on instagram was on holiday and went above and beyond to help me make my purchase I really appreciated the help and shows the true ethics behind this wonderful shop especially helping myself whilst on holiday Thank you again and I absolutely love my waistcoat
J
Joanna
Packaged beautifully and promptly
Packaged beautifully and promptly delivered
J
Jane
lovely inspiring shop with very helpful
lovely inspiring shop with very helpful staff- bought a few items and also returned one which was handled efficiently highly recommend
F
Fliss P
Brilliant little independent shop
Popped in to the Hyndland store on a whim last week It was utterly gorgeous the collection of clothing and other bits is so varied and joyous The staff were helpful but you didn t feel pressured to buy and could just browse in peace - I love that I later went on to the website which is so well organised and laid out and ordered all the bits I had my eye on after careful consideration treatyourself Whilst the clothes here are slightly above high st prices there is a real range of style and prices and the quality is really something special I am 5ft11 and a 10 12 and everything I ordered fits like a glove and is the perfect length something I ve never experienced as a taller person Every piece is crafted so well the quality is nothing I ve experienced before even after buying designer I know it will last and wash well It was packaged beautifully and I love the branding Overall I could not be happier and will definitely keep an eye on the website and when walking past the Glasgow shop to add some thoughtfully curated and timeless pieces to my wardrobe I can wear again and again I ve loved following the instagram too and to know that the company supports Palestine is ethically fantastic What a gem of a business and so needed Thank you to all the staff that must work so hard to pull this off Kudos to you x
M
Mrs Kerr
Nice top
Already had this top in a different colour so knew the quality of the product However as previously bought in a store struggled to find elsewhere online to purchase until I found Biscuit clothing Very happy with purchase and despatched quickly packaged well
M
Ms Cristina
Very efficient and appreciated the
Very efficient and appreciated the delivery updates
5
50 year old woman
Great service
Great service lovely products Recommend for everyday and special occasion items
J
J Frances
Prompt service
Prompt service lovely quality garment unfortunately slightly too small but biscuit quickly sent out a larger size
M
M Crawford
Great staff
Both Marie and Karen really made this an easy shopping trip I was looking for a special dress and they helped me find it thanks to both of you