


Based on authentic user experiences
Viktor
6732 reviews
N/A
11 months ago
Bitsa is definitely a SCAM
I made an outgoing bank transfer of 2900 identified on 11th of September 2023 which didn t arrive After I contacted Bitsa about the issue they told me they need source of funds Since then I have sent them - Employment contract- Sale of a car deposit bank statement dated 18th of August - sent to Bitsa on 19th of September - sent a complete Bank statement for entire month of August of another of my bank accounts - Loan bank statements - proving dates when I received financial aid from a close friend - Online betting and casino account screenshots from platform where I am showing withdrawal of money that were previously deposited there Few other documents as well Basically I have proven the source of funds in 4 different ways not to mentioned that it is 2900 euro not some large amount and they still simply keep and operate with my money I only received template email responses they don t have ANY other means of communication However my money are still with them Reading reviews online it turned out there are hundreds of people scammed by them as well I am planning on filing a combined lawsuit against them
ANAS BENSAID
6732 reviews
N/A
11 months ago
Fraudulent they scammed me they took my
Fraudulent they scammed me they took my 25 000 euros i have received my bank transfer when i requested to send it to my bank account they blocked my account without any reason and they dont even reply to your emails
ROY
6732 reviews
N/A
11 months ago
Bisa bad choice to hold money there
I will explain about bitsa and how it working Everything in bitsa belongs to PECUNIA CARDS E D E SL bitsa only name One day they requested documents about source of founds and yes it cryptocurrency friendly account they can accept cryptocurrency then to move it to fiat without any source of founds because it cryptocurrency But problem not with source of founds they requested documents and they got them after one day they approved source but problem started when without any notice they suspended account and card after one day from moment when I got approve about source but now it was from PECUNIA CARDS E D E SL side they requested same documents and same time bitsa just answered you have to talk with PECUNIA and I never signed nothing with 3rd side company In policy and terms of bitsa you can find reason why they can suspend card but not account But they did it Bitsa can forward to 3rd party all your details without any problem I dont think it good idea to use them
Ben Bouwer
6732 reviews
N/A
11 months ago
Stuck on We are creating your new Bitsa
Bought a card but i am unable to activate it My virtual card has been stuck in We are creating your new Bitsa for 3 hours now DO NOT BUY A CARD FOR AT THIS COMPANY Plenty of others company s that do it better and care
Karlo Karlson
6732 reviews
N/A
11 months ago
I deposited twice to Bitsa s deposit
I deposited twice to Bitsa s deposit address the second deposit resulted in an overpayment - with the result that the coins are blocked up to a value of 500 This is not good service and I would like to complain publicly If you refund my coins I may change my mind
EMILY NICHOLSON
6732 reviews
N/A
11 months ago
SCAM
I opened an account on July 28thsent him 509 eurosand I was blocked the money was not returnedmy application number request 127513 or 79379510R the money was not returnedI sent all the documentsthey just ignore me
Iris Peters
6732 reviews
N/A
11 months ago
What is the problem with this bank
What is the problem with this bank I create my bank account and I receive a transfer today and since the morning it is difficult to make a transfer the account writes to me service temporarily disabled What is the problem
Filipe
6732 reviews
N/A
11 months ago
BITSA will simply lock your account and keep your money
Company literally steals client s money They block your account and support will stop replying to you in my case when I pointed out Im not a spanish citizen and as such dont have the kinds of documents they were asking for They simply stopped replying when I said im not interested in continuing using their service and just wanted them to reimburse my balance Theyll just manually mark your tickets as solved without replying Never seen such a blatant example of a company reneging on their obligation to reply to all requests in a timely manner the exact time varies by country
Mariana
6732 reviews
N/A
11 months ago
My account was restricted
My account was restricted Nothing has happened since I have been contacting your customer service I have closed the application and I need my balance Money in the account You take charges every month but refuses to give me my balance It is unfair
Aurimas
6732 reviews
N/A
11 months ago
They freeze 1k and rejecting all documents what I have sent to them seems like 1k eu for them is lot of money
Don t use this company s services They just freeze my 1k I topped up bitsa account by transferring my named bank account I have sent all the requested documents and they saying they can t accept them because it is not proof of my money s origin I sent them my bank statement and payslips Every time they are saying the same that s not prove anything