Callitspring Reviews

Low quality clearance items

Bought winter shoes on clearance The shoes were not very comfortable Did not get the receipt in my email Return policy was absolutely absurd Won t recommend to anyone in my circle

Terrible customer service - Do not buy winter boots there

I bought a pair of boots in Montr al they were great at first but after a couple of weeks the zipper broke and ever since I try to send them back but silence no more good customer service only a false tracking number from UPS for the return And do not try to call there the line will cut and they will put you on hold forever or until you get tired Terrible customer service

Horrible customer service won t buy it again forever

My daughter 13 years old she told me a hole showed up on the inside heel for no reason that was July 17 th 2022 bought April 19 They are telling me this is not a quality issue And shoes only last for 90 days exactly Then offer a 20 discount expecting I will buy this shoes again This is a very disappointed customer service and unreliable product company

Send You Defective Shoes and Won t Allow You to Return

If I could give them no stars I would Ordered two pairs of shoes and online early November one shipped pretty quickly and the other came last week Second pair was clearly worn when I opened the box Took them back to their Scarborough Town Centre location where the salesgirl manager insinuated I had worn them I returned them to the North York location where I was met with a barrage of questions They eventually issued a refund but this was an overall traumatizing experience This is the first and last time I ll buy anything from Call It Spring Abysmal customer service especially at their Scarborough Town Centre location

My shoes were supposed to be white but

My shoes were supposed to be white but they are cream and that usually wouldnt matter but its for my wedding and the shoes came slightly damaged in a damaged box that was wrapped in a damaged bag You cant reach customer service after 5 pm in a 24 7 world cmon and now I see that I wont be able to return or exchange them anyways SAVE YOUR MONEY

Went to store at Scarborough town

Went to store at Scarborough town centre to return back my shoes as they look dirty But one of their employee said we can t take it back As it was worn outside but i just tried inside Then she called her manager Manager was so polite and gentle but that employee just laughing at me by turning her face to other side as sometimes i do stammer while speaking That was so rude I believe she don t know how to treat customers

Horrible not Professional Sales Services

Horrible not Professional Sales Services Purchased higher-level man s shoe in The Fairview Mall Kitchener the model was painful by wearing them 15 min original Package The next day tried to return it but the sales lady was rude and told me I can not sell the shoe to a new client declined to return it If you don t like having a bad day please avoid this store Thank you VViktor

REALLY horrible quality products and a shady scammy company

REALLY horrible quality products Picked up brand new shoes today that are nearly falling apart They aren t fully glued together the straps are disintegrating and there are gaping holes where the straps meet the sole Completely unethical how they don t allow reviews on their website I NEVER would ve purchased these and I would ve warned others too I reached out to them to let them know how awful the product was and how angry I was that I could not leave a review for others UPDATE SEPT 2023 After I complained to Call It Spring they offered to refund me Once I accepted they ignored all my attempts to contact them Paypal gave me a full refund once I disputed the charge I would NEVER suggest anyone purchase from this retailer but at least use buyer protection so you can get a refund when they refuse to cooperate

Do not ever order from this company

Do not ever order from this company Every time they either do not ship your order and you need to file a claim or the delays are ridiculously long Also the costumer service is trash This time Fedex delivered my order at the wrong address I have full proof with the picture that it was NOT delivered at my door But Call it Spring says I am lying and Fedex did deliver it to me Since I was very persistant they said they would refund me but I have to make a phone appointment to refund me manually what the f just send me my money or my shoes And obviously they have no appointments available for another 2 weeks Scam I am writing this review December 27th and the shoes were ordered on Black Friday it s ridiculous I will never order again from them I gave them too many chances because I like their shoes but the service is terrible