Cartersdirect Reviews

I ordered 2 king size fitted electric blankets 89 98 plus 12 99 total with delivery 102 97Only one was delivered so I called Carters Brighton store to ask when the other would arrive and was told they had sent me an email which I have not received informing me that there was only one in stock and that I would a refund of 44 99 When I called to ask why I was not being refunded 51 48 which is half my cost amount I was told If you buy one product its 12 99 delivery so you will only be receiving a refund of 44 99 I called to complain but was told by a very nice lady who checked with her manager that there is nothing I can do about it this its the delivery charge So seeing as its the same delivery cost for one item or two would I have only been charged 12 99 if I had purchased 10 electric blankets if not how is it worked out pleaseLesson learnt I will not purchase or recommend this company to anyone

Apparently they cannot fit a product from AO that isn t theirs But have advised that they can fit the same product the same product which comes from their own store if you buy it from them Considering both are brand new never-taken-out-of-the-packet products this reasoning just comes across as disingenuous

On Sunday 25 8 24 I went to their Preston Road Brighton branch The shop was empty except for two salesmen sitting behind the counter I said I wanted to buy a dish washer and one of salesmen told me the brands that were in stock He then retuned to his seat and that was the end of our very short conversation I did not want to hunt all over the showroom looking for the location of dishwashers so I left and went to Currys All their dishwashers are in one place so self service was not a problem I chose a Bosch found an assistant and bought it To have received better customer service at Currys than at Carters on his occasion was a surprise

I pulled up at Carters Domestic Appliances Preston Road in Brighton spent two minutes and three seconds reading the parking terms and conditions and have now been charged 100 by One Parking Solution with an unsuccessful appeal Avoid the parking company and avoid the local business that employs them Carters would be my advice 18 09 2024Thank you for your reply Carters As a Brighton resident for 35 years and previously a loyal Carters customer who would have always previously recommended you to other people you ve failed me again in your response and lost a future customer

I had a terrible experience with Carters Brighton On November 9 2024 I stopped my car in front of the shop for just two minutes in the evening when the store was already closed My wife was still inside the car and the headlights were on yet I was still charged an outrageous 170 parking fine I didn t even see any parking signs because I was only stopped for a moment to go to a nearby shop When I called the parking team they were completely unhelpful and refused to do anything about it This kind of unfair policy is unacceptable Because of this experience I will never recommend Carters Brighton to anyone I will also make sure to inform all my friends about this unfair treatment Businesses that operate this way do not deserve support