Cartersdirect Reviews

Top Quality Domestic Appliances at Carters 7 stores in Sussex

cartersdirect.co.uk
3.85
113 reviews
Great Rating
Based on 113 user experiences

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Rated 3.85 out of 5 by 113 Happy Customers

50.4%
16.8%
13.3%
6.2%
13.3%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 113 reviews

Customers report consistently excellent service, with prompt delivery and professional installation. Feedback highlights helpful, knowledgeable staff and competitive prices as recurring strengths. Occasional issues include product inaccuracies, delays, and installation errors. Minor complaints also involve poor customer service at one location and parking disputes. Overall, satisfaction remains high across most transactions.

What customers love
  • Professional installation
  • Competitive prices
Common concerns
  • Faulty installation
  • Product mismatch
  • Parking issues

Last updated 2 months ago

C

Go to Carter s Worthing for good service

My friend ordered an oven from you and it has lived for some good years I am considering moving to my retirement house and would really like for it to have a touch from your good hands Cheers
D

in store staff were very

Recently bought three electrical items from Carter s Was extremely pleased with the products and the customer service received Also excellent service from the fitters especially Adam who were professional and efficient in their work I would recommend Carter s without hesitation Many thanks
K

Mum washer dryer

in store staff were very knowledgeable Horsham regarding products and specification
D

review

Delivered and Fitted as wanted
G

If you order by phone check the person you speak to orders what you actually want

good service
P

Washing machine purchase

I visited the store during the Black Friday Sale period and selected a stand free dishwasher to compare prices against other makes on offer elsewhere Having decided which model I wanted I phoned the Brighton branch of Carters and obviously confused the salesman about which model I wanted to buy as when it was delivered the machine that arrived here was an integrated version of the one I actually wanted To give Carters their due-they agreed to replace this integrated machine with the free standing version at the Black Friday Sale price and the correct machine was delivered a couple of days later by their extremely pleasant delivery guys
K

Local Business providing excellent service

Paul was very helpful with finding us the right sized washing machine for an awkward space
S

Indesit washing machine was ordered on

Local Business that I have used previously for Washing Machines and Cookers
L

Excellent 5 star service

Indesit washing machine was ordered on line process was efficient and easy to follow for non-techies like me I admit that I did choose a product which was in stock nevertheless the machine was delivered within 24 hours How about that for speedy service

About Cartersdirect

At Carters Domestic Appliances we offer friendly expert advice unbeatable value on a huge range of appliances Call us or visit one of our seven stores in Sussex or buy online today

United States

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