Cartersdirect Reviews

Top Quality Domestic Appliances at Carters 7 stores in Sussex

cartersdirect.co.uk
3.85
113 reviews
Great Rating
Based on 113 user experiences

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Rated 3.85 out of 5 by 113 Happy Customers

50.4%
16.8%
13.3%
6.2%
13.3%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 113 reviews

Customers report consistently excellent service, with prompt delivery and professional installation. Feedback highlights helpful, knowledgeable staff and competitive prices as recurring strengths. Occasional issues include product inaccuracies, delays, and installation errors. Minor complaints also involve poor customer service at one location and parking disputes. Overall, satisfaction remains high across most transactions.

What customers love
  • Professional installation
  • Competitive prices
Common concerns
  • Faulty installation
  • Product mismatch
  • Parking issues

Last updated 2 months ago

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Very helpful when ever we go there

Paul the salesman was really helpful in choosing our new larder fridge He was very friendly and knowledgeable
C

Excellent service

Great and affable sales guyOnly problem customer did not do sufficient research on product
P

A BSOLUTELY BRILLIANT SERVICE

Very helpful when ever we go there Made sure we got a new oven delivered very quickly as we needed it for weekend Knowledgeable
M

Faultless service

The staff are friendly and helpful There was a delay in getting the exact washer dryer I required but I was kept informed of the progress at all times The appliance was delivered and installed efficiently at an arranged time and the old machine removed Happy customer I will use them again
J

No problems and no hassle

Faultless service advice and delivery
I

Replacement washing machine delivered in two days

No problems and no hassle very straighfoward Thanks
M

Great service from Carters Horsham

Needed a new washing machine and it was delivered in two days Excellent service
M

What a great place to shop

Paul at the Horsham branch was incredibly friendly and helpful sourcing our appliances for a kitchen refurb These were stored by Carters until required with prompt delivery then arranged once we were ready for the items I would definitely recommend and use Carters again
M

Very good service Paul was very helpful

Having previously bought a fridge freezer from Worthing Carters Euronics we went to purchase a washer dryer and as before found the whole shopping experience professional knowledgeable friendly and very helpful and nothing was too much trouble A five star experience The men who came to install the appliance were also very efficient and friendly We would definitely continue shopping with them and will carry on recommending them to family and friends We try and buy from family based companies as they offer a more personal service
K

Carters installed a new built in double

Carters installed a new built in double oven into our kitchen this morning arrived promptly and install was clean and easy Polite friendly service and would definitely recommend them if your looking for this service

About Cartersdirect

At Carters Domestic Appliances we offer friendly expert advice unbeatable value on a huge range of appliances Call us or visit one of our seven stores in Sussex or buy online today

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