Cex Reviews

Bitcoin & Cryptocurrency Exchange - Buy & Sell Crypto - CEX.IO

Crypto cex.io
3.59
140 reviews
Great Rating
Based on 140 user experiences

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Rated 3.59 out of 5 by 140 Happy Customers

43.6%
14.3%
14.3%
13.6%
14.3%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 145 reviews

The majority of reviews for Cex are highly positive, with users praising the platform as reliable, user-friendly, secure, and fast over many years of use. A significant minority of reviews report severe issues, including frozen funds, poor customer service, and withdrawal denials, with some users alleging scams. The platform's app and interface are frequently described as intuitive and easy to navigate.

What customers love
  • Fast transactions
  • User friendly interface
  • Secure platform
  • Easy verification
Common concerns
  • Frozen funds
  • High fees
  • Account blocked
  • Slow withdrawals

Last updated 1 month ago

J

CEX IOCEX IO puts safety first and has

CEX IOCEX IO puts safety first and has never lost any of its customers crypto funds The exchange also offers low trading fees and other valuable features including a great crypto staking program But there are some areas where it could be better with its complex deposit and withdrawal fees being particularly frustrating One of CEX IO s best features is its Earn program which allows you to earn rewards on your crypto holdings U S customers can stake and earn rewards on several different cryptocurrencies
C

It s a really good app loved it has

It s a really good app loved it has really fast responding customer service and really great projects waiting for more from you guys
P

Cex io

Really easy to create account and also their interface is really simple
V

CEX IO is a comprehensive

CEX IO is a comprehensive cryptocurrency exchange platform with a user-friendly mobile app The app offers a smooth interface for trading various cryptocurrencies including Bitcoin Ethereum and others Users can easily track market trends execute trades and manage their portfolios on the go The app s security measures such as two-factor authentication enhance the safety of transactions
M

The CEX io interface looks very sleek

The CEX io interface looks very sleek and intuitive so i am going to give it a chance I have been using Coinbase for years but it seems like they are less dependable now then they were years ago
E

Cex io app is a great app

Cex io app is a nice and great platform the features are quite easy to use for buying and selling of crytocurrencies the interface as well is user-friendly because it introduces words in a way that will make it simple to operate I would love to recommend this app to anybody
F

Started using the app now

Started using the app now The app has future potential It has a lot of functions where you can buy and sell many different types of cryptos etc
U

It s been a while since I last used the

It s been a while since I last used the app I downloaded it again today to use it I like the way the app looks generally although I believe it should have more exchange features and be like an exchange
S

Awesome Experience

The app just looks cool and the website is straight forward and simple to use I was able to get fully verified quite quickly to enhanced after follow the prompts and uploading my proof of funds within 10mins I even got 10 ZIL Awesome
N

I made 3 purchased on cex io and i

I made 3 purchased on cex io and i verified all the 3 credit cards pictures as you they requested 2 cards accepted and one rejected and my account has been flagged for suspicious activity We suspended your withdrawal option i use a app on my country where i can create my own temporary credit cards for 1 time purchase thats what i did and one purchase was made with my debit card the photos are from the app where i created the credit cards why you suspended the account please solve the issue fast Your service is poor bad slow support and suspending accounts with no reason that is stealing peoples moneyMy user id is up158042125ThanksNelson CordeiroUpdate cex io team sent me an email and the issue was resolved fast thanks

About Cex

The leading cryptocurrency exchange platform offers different trading options, provides 24/7 customer support, high level of security, and stable deposits and withdrawals. Buy & sell crypto & bitcoin online with CEX.IO

United States

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Frequently Asked Questions

CEX.IO is a licensed cryptocurrency exchange and trading platform that enables users to buy, sell, trade, hold, and earn digital assets. Established in 2013, it operates as a licensed Money Services Business (MSB) with FinCEN registration in the United States and serves more than six million users across over 185 countries.

You can buy cryptocurrency using credit and debit cards, bank transfers, and e-wallets. CEX.IO supports instant purchases of major assets like Bitcoin (BTC), Ethereum (ETH), XRP, and Litecoin, and offers an Instant Buy service for over 300 crypto assets.

CEX.IO offers spot trading with deep liquidity and advanced order types, margin trading with up to 20× leverage, and a dedicated Instant Buy service. The platform also provides trading APIs for developers and supports various markets including top gainers, top decliners, and new trading pairs.

CEX.IO emphasizes regulatory compliance and operational security, having completed Level 1 PCI DSS security audits. It implements measures to protect user funds and data and works closely with regulators in multiple jurisdictions.

CEX.IO offers programs such as staking and savings services where users can earn yield on their holdings. Supported assets include BTC, ETH, USDT, and USDC, with interest paid daily. These services are available through the CEX.IO Earn umbrella program, subject to regional availability.

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About Cex

CEX.IO: Buy and Sell Cryptocurrency on a Regulated Global Exchange

CEX.IO is a licensed cryptocurrency exchange and trading platform that enables users to buy, sell, trade, hold, and earn digital assets. Established in 2013, the platform has served more than six million users worldwide and operates as a licensed Money Services Business (MSB) with FinCEN registration in the United States. The company maintains a focus on compliance, security, and accessibility across over 185 countries, with offices in the U.K., U.S., and Portugal.

Trading and Exchange Services

The platform provides a comprehensive set of tools for trading and managing digital assets. Users can buy cryptocurrency using credit and debit cards, bank transfers, and e-wallets, with support for instant purchases of major assets such as Bitcoin (BTC), Ethereum (ETH), XRP, and Litecoin. CEX.IO offers spot trading with deep liquidity and advanced order types, as well as margin trading with up to 20× leverage for professional traders. A dedicated Instant Buy service allows users to quickly purchase over 300 crypto assets, while a crypto wallet supports storage, conversion, and withdrawal of funds. Within the CEX.IO ecosystem, zero-fee transfers between accounts are available for peer-to-peer payments and business transactions.

Security and Compliance

CEX.IO emphasizes regulatory compliance and operational security. The platform has completed Level 1 PCI DSS security audits and implements measures designed to protect user funds and data. It works closely with regulators in multiple jurisdictions and provides a verified, audited infrastructure intended to support both retail and institutional users. The exchange’s regulatory status and history of media coverage by outlets such as Forbes, Investopedia, and The Telegraph are noted on the platform.

Earning and Staking Opportunities

The platform offers programs designed to help users earn yield on their holdings through staking and savings services. Users may earn annual rewards on supported assets, including BTC, ETH, USDT, and USDC, with interest paid daily. These services are available through the CEX.IO Earn umbrella program, subject to regional availability. Flexible options allow users to withdraw or transfer funds at any time.

App and User Experience

CEX.IO provides a mobile application for iOS and Android devices, enabling users to buy, sell, swap, and monitor crypto on the go. The app includes features such as price alerts and portfolio management tools. The platform also supplies trading APIs for developers and advanced users, and it supports a range of markets, including top gainers, top decliners, and new trading pairs.

Additional Platform Features

CEX.IO supports educational resources through its University section, offering guides on blockchain fundamentals, trading strategies, and on-chain analysis. The platform highlights referral and incentive programs, including offers where eligible users can earn rewards by inviting friends or completing spot trades. Regular updates and market information are provided to keep users informed of developments across the crypto ecosystem.