Cex Reviews

Bitcoin & Cryptocurrency Exchange - Buy & Sell Crypto - CEX.IO

Crypto cex.io
3.53
146 reviews
Great Rating
Based on 146 user experiences
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 145 reviews

The majority of reviews for Cex are highly positive, with users praising the platform as reliable, user-friendly, secure, and fast over many years of use. A significant minority of reviews report severe issues, including frozen funds, poor customer service, and withdrawal denials, with some users alleging scams. The platform's app and interface are frequently described as intuitive and easy to navigate.

What customers love
  • Fast transactions
  • User friendly interface
  • Secure platform
  • Easy verification
Common concerns
  • Frozen funds
  • High fees
  • Account blocked
  • Slow withdrawals

Last updated 6 days ago

S

Wallet Scam – Complete Recovery

An unauthorized transfer drained my Wallet. RetrieveXpro took over immediately, traced the stolen assets, and restored my entire balance in 72 hours. Their team was fantastic.
Check (retrieveXpRo on telegram
RETRIEVEXPRO • COM (web
D

Why is server or website takes to long

Why is server or website takes to long to load
A

I just joined your platform

I just joined your platform I hope it will be useful to me in many areas
S

Click bait click bait click bait

Click bait click bait click bait promises promises promises
J

It get the job done

It get the job done can be tricky to use but get better once figured out
A

Growing

This CEX shall be very useful in near future
L

CEX IO is blocking user funds in FIAT and CRYPTO

UPDATE CEX unlocked my account and I was able to send all my funds UPDATE The are starting having financial troubles and they are blocking user funds in FIAT and CRYPTO I m a CEX users by 4 years and my account just got frozen I can not withdraw any FIAT or CRYPTO because of 2 transactions sent to an external wallet of 50 made 3 years ago Currently CEX IO has locked all my FIAT and CRYPTO funds for no reason What they are doing here is clearly illegal Here the email they sent to me They frozen my hard earned salary As part of our AML KYC policy we re reaching out to request some additional information related to your crypto withdrawal transactions XXXXX Pending receipt of this information transaction processing has been disabled for your account We apologize for any inconvenience but this verification process should be brief It is a standard required procedure for financial institutions and other money service businesses to have a complete understanding of customers and their activity As such we request supporting information regarding the destination of your crypto withdrawal referenced above In particular please respond to this email and provide a screenshot of the destination wallets you withdrew funds to showing the wallet addresses and the account holder s data full name or email address Fortunately I was able to provide the information but they just refused my screenshot asking for additional information And now it is a loop There are clearly refusing to give back your own money I m shocked and very worried of this blatantly immoral and illegal practice This is clearly illegal Again they freeze your funds on both CRYPTO and FIAT for no reasons
M

Buying crypto as easy as 1-2-3

Buying crypto as easy as 1-2-3Selling exchanging snap snap snapWithdrawal hmm A little bit trickyEverything else is easy fast as ASAP
J

hi so far so good i like this

hi so far so good i like this compagny my alone issue before you could wiithdraw money and transfer to your bank account not anymore what happened
S

We have temporarily suspended CEX IO s trading service on your account

We have temporarily suspended CEX IO s trading service on your account I have an account on CEX IO since 2018 and I was enjoying their service but in October 2022 they started asking me tons of questions and I have answered them and provided a lot of my personal documents Everything was fine until they started asking for personal documents of my parents Their support team answers once a 2-3 weeks I have tried to make a crypto withdrawal to my wallet but transaction is still being processed It seems to me like never-ending loop with their questions and now I am realizing that my hard earned money and the money was given to me by my relatives as a present for my wedding anniversary and birthday is in unknown status I can rate their service only with grade 3 until my problem is solved Upd my withdrawal transaction was rejected and my crypto funds just stuck on their platform I have Identity and Address verification I don t know why support is so slow but it is very tiring and annoying to wait for any response form them If I notice any changes and If my funds are unblocked I will let you know Upd I decided to stop cooperation with CEX IO yesterday I also asked to withdraw all my assets to my wallet Should be fine as I am verified Waiting for feedback from support

About Cex

The leading cryptocurrency exchange platform offers different trading options, provides 24/7 customer support, high level of security, and stable deposits and withdrawals. Buy & sell crypto & bitcoin online with CEX.IO

United States

Visit Website

Own this business?

Claim your profile to respond to reviews, manage your listing, and build trust with customers.

Claim This Business
Looking for Cex alternatives? We've ranked 15+ similar companies by reviews.
View All Alternatives