Cex Reviews

Bitcoin & Cryptocurrency Exchange - Buy & Sell Crypto - CEX.IO

Crypto cex.io
3.53
146 reviews
Great Rating
Based on 146 user experiences
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 145 reviews

The majority of reviews for Cex are highly positive, with users praising the platform as reliable, user-friendly, secure, and fast over many years of use. A significant minority of reviews report severe issues, including frozen funds, poor customer service, and withdrawal denials, with some users alleging scams. The platform's app and interface are frequently described as intuitive and easy to navigate.

What customers love
  • Fast transactions
  • User friendly interface
  • Secure platform
  • Easy verification
Common concerns
  • Frozen funds
  • High fees
  • Account blocked
  • Slow withdrawals

Last updated 6 days ago

I don t know this much about the app i

I don t know this much about the app i am using first time for participat to 4000 usdt givaway wish me luck
S

It s been almost a month since they

It s been almost a month since they wrote it to me to my email I assure you we didn t forget about you Please accept my apologies for the delay We are doing our best to resolve the matter as soon as possible The application is being checked and soon we will provide the answer I do appreciate your patience Stay healthy and safe What do they mean by saying soon I also got an email from them regarding signature back that says Your funds are fully accessible and available for withdrawal and trade I go to my account and see the same restrictions no withdrawals trading and deposit These guys absolutely don t have any ideas what I ve been through with them They must stop holding my funds hostage Edit It s my the only way to communicate with you through these opinions because you don t answer my emails Believe me I don t want your TrustScore to decrease I just want my problem to get resolved UPD My problem was resolved but it took me in total 6 months I don t think this exchange is a scam In my opinions they are just overloaded I hope their customer service will be better in the future
C

Am new here

Am new here but base on my observation this exchange will be one of the best exchange we have been hoping for let my try it and see how it runs to enable me refer alot of people
B

Cex io is a legit company and very

Cex io is a legit company and very secure perhaps the verification process and 2fa authentication have take time to be approve i have deposit and withdraw my fund successfuly thank you team
V

Please unlock my account

Please unlock my accountI have been using this exchange since 2017 and have recommended it to many of my friends I put almost all my savings there I lived in Russia Since February 2022 my money has been blocked for withdrawal since I lived in Russia In 2022 I moved to another country I asked the exchange to unblock my account During the year I sent more than 40 various documents confirming my income transfers my residence in a new country However until now I have not unlocked the funds I kindly ask you to consider the possibility of unlocking my funds I sent you all the documents and now I have no money left that I saved up I still believe that this is an honest company and I hope that you will hear me and unlock at least some of my funds that I will spend on food and rent Sincerely Victor
Y

Users cannot get their money because of their mobile apps

Edit Even after 13 days they helped with the refund Thank you for helping even though it was quite a stressful process ----------------I sent 33 USDT money over the Stellar network for 50 USDC campaigns While Stellar transferred the Memo code because it does not appear in mobile applications the 4 people I know for now the number may be more did not reach their cex io accounts When I first wrote from the support section they said they wouldn t help because there was a fee below 100 USDT When I stated that the problem belongs to them in the screenshots they said they would transfer it to the department for a solution Support teams did not respond even though it was 18 hours If you have a problem you should consider not getting an 18-hour answer If you are looking for excitement in your life you can try depositing money in the stock market It is possible to lose your money due to deficiencies in the mobile application
L

CEX io is a reliable platform with a

CEX io is a reliable platform with a user-friendly interface and a good selection of cryptocurrencies However improvements in customer support response times educational resources and transaction fees could enhance the overall user experience
D

Sign on was pretty quick

Sign on was pretty quick clear and concise The United States needs to begin accepting crypto in all states
R

Its good

It s good site and app it loads up and goes to things quickly but it does take some time to learn how to manuever The app and site has many subjects for getting their points across
A

The reason why I have to rate low is

The reason why I have to rate low is because if someone lost their debit card or have no access to previous cards that s were used to purchase any coin on your platform then it mean the people can not have access to his or her funds again and this is not fair There should be multiple ways of verifications

About Cex

The leading cryptocurrency exchange platform offers different trading options, provides 24/7 customer support, high level of security, and stable deposits and withdrawals. Buy & sell crypto & bitcoin online with CEX.IO

United States

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