Concept2 Reviews

Home of the best-selling RowErg -SkiErg -BikeErg United Kingdom

concept2.co.uk
4.40
58 reviews
Great Rating
Based on 58 user experiences

RatingFacts is an independent review platform and is not affiliated with Concept2 (concept2.co.uk). All trademarks, logos and brand names are the property of their respective owners. Learn more · Report abuse

Rated 4.40 out of 5 by 58 Happy Customers

75.9%
5.2%
6.9%
6.9%
5.2%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 58 reviews

Customers consistently praise Concept2 for product quality and outstanding customer service. Delivery and ordering processes are generally described as easy, quick, and professional. Many reviews highlight responsive communication and reliable support from the company. Some negative reviews mention slow delivery or issues with third-party couriers. The most frequently mentioned strengths are product quality and customer service, while the main weaknesses relate to occasional delivery problems.

What customers love
  • Great product quality
  • Easy ordering
Common concerns
  • Expensive pricing

Last updated 2 months ago

A

Good rower poor delivery company

Good rower but let down by the micky mouse delivery company they choose to use arrowxl They wouldn t come up the drive to the house saying it might damage the van In several years nobody else has had an issue and vehicles up to 8wheel lorries have been up I had to leave a meeting to go and get the item from them
N

I purchased a rowerg during lockdown

I purchased a rowerg during lockdown I waited a long time for it After it has arrived I questioned with concept 2 about the iPad mount everyone seemed to be raving about Turned out I ordered mine a week or two before they had decided to give them for free There was no discount code or here have a free one for you unfortunate purchase timing Instead they told me where to buy it and then the conversation went dead Needless to say I m jealous of anyone who gets one for free Feeling robbed
O

The Bike Is Hard to Construct

I bought a bike and it really doesn t make it clear that it takes a lot of work assembling it and VERY poor instructions I reserve judgment on the product itself but I can t see why on earth it can t be delivered fully assembled I have a Peloton too and that was so much easier to install
C

Slow

Rather slow answering phone

About Concept2

For over 40 years Concept2 has been making top-quality exercise equipment that gives you a great workout in your home or gym Dedicated to excellent service and your success Shop now for our RowErg rowing machine SkiErg ski machine or BikeErg indoor exercise bike

United States

Visit Website

Own this business?

Claim your profile to respond to reviews, manage your listing, and build trust with customers.

Claim This Business

Related Companies

View All
1
Nordictrack
3.57 (140) · nordictrack.co.uk
2
Benysports
4.48 (23) · benysports.co.uk