Consumer-rights Reviews

Consumer Rights: Helping People I Government Funding I ECO

consumer-rights.org
4.39
79 reviews
Great Rating
Based on 79 user experiences

Rated 4.39 out of 5 by 79 Happy Customers

75.9%
10.1%
2.5%
0%
11.4%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
S

Great experience with robin

Great experience with robin who seemed to go above and beyond to make sure I was happy with the process and any for coming work He seemed very friendly and caring and kept ringing till I finally had my phone of silent and see the call I feel confident that if anything goes wrong I will call robin who will sort it all on my behalf
L

Fantastic support from Megan Kell

Megan Kell is a friendly polite Energy Performance Advisor at Consumer Rights who has been extremely helpful in supporting us with our ECO4 referral I couldn t ask for better service Thank you Megan
C

Matthew Cragg

Matthew Cragg helped and advised me on my grant application for energy improvements in my home He was very efficient courteous and communicated very well throughout the process Thank you Matthew
P

Matthew at Consumer Rights

Matthew at consumer rights has been brilliant throughout my enquiries about energy efficiency updates to my home Very polite and helpful and always gets back to me asap and at a time convenient for me Great communication throughout the process
B

Shelley was most helpful

Shelley was my contact for my area and she has been most helpful and sorted all the necessary paperwork for me I am now waiting for the assessor to come out and see can my combi boiler be fitted an update will be put on here if and when it can be done
R

Thank you Consumer Rights

I received a letter from Consumer Rights regarding my EPC which indicated that my home was not very energy efficient and could be improved I gave them a call and spoke to Megan who was extremely helpful and gave me lots of good advice She was not pushy or trying to sell me anything She just gave me the information and asked me to think about it I filled out a few simple forms and yesterday and assessor called at my home and told me I would benefit from an Air Source Heat pump and Solar Panels I would not have even considered these improvements without the good advice I received from Megan So thank you Megan I am looking forward to a warm home and cheaper bills
E

I was helped through my enquiry by Amy

I was helped through my enquiry by Amy Roberts Amy was polite patient and very knowledgeable she made sure that I understood each and every step of the process Amy followed up the telephone call with an email outlining what my next steps should be I found the whole experience easy to follow with Amy s help
C

The customer service I received from Consumer Rights

The customer service I received from Lucy at Consumer Rights was excellent She was so helpful and professional I could not have asked for anything better
J

Eco funding

My elderly mother received a letter from Consumer Rights so we got in touch So glad we did thanks to Amy Zalot for guiding us through the process we found out my mother can get funding to insulate her house
T

I contacted Consumer Rights over Home

I contacted Consumer Rights over Home insulation and spoke to a young lady called Amy Roberts who was very helpful in sorting through the paperwork and organising for a company to complete a survey If I have any issues or don t understand some thing I can contact her anytime which is a great help ThanksAmy

About Consumer-rights

Consumer Rights aims to improve understanding of ECO obligations, government funding, and green home upgrades to reduce our carbon footprint.

United States

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