Consumer-rights Reviews

Consumer Rights: Helping People I Government Funding I ECO

consumer-rights.org
4.39
79 reviews
Great Rating
Based on 79 user experiences

Rated 4.39 out of 5 by 79 Happy Customers

75.9%
10.1%
2.5%
0%
11.4%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
R

Tried to help bur failed with the detail

Tried hard to help us but ultimately sent on incomplete details which compromised the project happening as it should
J

Very easy to deal with and very

Very easy to deal with and very efficient Manon was very good at her job
M

I Was helped with my enquiry re- ECO 4

I Was helped with my enquiry re- ECO 4 Scheme by Pierce Thompson from Consumer Rights He helped me through the application process He was kind and patient with me and for that I am grateful
V

Great Advisor

Hi Callum Cocks delt with my case He was brilliant So helpful explained the process very clear and anything I was unsure about he was able to answer all my concerns This case was complicated but Callum made sure all the information was gathered and the application went through Callum responded straight away to all my emails Thanks again
C

ECO4 Funding

ECO4 Funding Manon Roberts at Consumer Rights was very helpful both on email and over the phone in helping me negotiate accessing the scheme on behalf of my elderly mother Even though the process is not yet complete I would have given up weeks ago if it were not for Manon s help
S

Bit of a false start but got there in the end

Bit of a false start with the first company I was referred to but have now had solar panels fitted and the insulation in my flat upgraded Robin Jones dealt with me on behalf of Consumer Rights and was always very helpful
P

I dealt with Amy who was on the ball

I dealt with Amy who was on the ball one person only which helped I was doing this on behalf of my parents who are in their 80s Its taken about 6 weeks all told to the assessor coming out For better than my experience god knows who they sent to me to do the same thing Thank you Amy
F

Robin has much improved my experience

Robin has much improved my experience here before he took over my account it was a long and repetitive process but he seems to work diligently all the time
A

Genuine interest in the Project

Megan at Consumer Rights has been very involved in bringing our updating Project to fruition She has been attentive in liaising with contractors in arranging Surveys and subsequent installation s She has taken a real interest on our scheme through to completion of work
C

Manon and Amy - Dream Team

Shout out to Manon and Amy for a great process I am well disorganised and yet here I am with Manon s warm clear and highly-patient support ready to get a site visit I recommend immediate salary increases for these two people What a credit to your organisation Consumer Rights

About Consumer-rights

Consumer Rights aims to improve understanding of ECO obligations, government funding, and green home upgrades to reduce our carbon footprint.

United States

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