


HOWLET; The Exclusive Signets – Howlet
Based on authentic user experiences
Christopher Dalziel
6731 reviews
N/A
11 months ago
Highly Recommended A
I ve made 8 purchases from Crooked Howlet Designs for myself my partner and for family members I have always recieved a high quality hand made product and A customer service I feel somewhat obligated to leave a review after seeing some of the other negative reviews on this page to stand behind a local company that I love and share my expierences As I said I ve had a lot of expierences with Crooked Howlet and all my expirences have been A I m someone with a customer service background myself and I can certainly understand that not every solution can be resolved and the issue s can arise from either side Regardless onto the review Throughout all of my purchases I ve actually had to make contact with customer service quite a few times to no fault of Crooked Howlet really but more questions around sizing resizing custom orders voucher usage etc Each time I ve been in contact I ve recived a fast and knowledable response they have an online chat on their website which almost returns an instant reply as well as an email you can get in contact via and generally respond within 1-3 days If anyone from the team see s this Jane is an absoute asset to the team and always has a response answer or she s able to find out Let me tell you if you show her this review she probably knows me because I am a pain in the butt and have reached out a bunch Anyways I ve completed a customer order where I met in person with someone to discuss sizing I ve completed a free resizing as well as a paid resizing after owning a ring for months I have never had any issue or hesitation in completing one of these requests If anything the team has gone above and beyond to resolve any issue or questions I have I would extend this feedback to both Reece and India from the Bespoke team Custom orders who helped me through a lengthy design sizing creating phase of a custom ring I had made for my father Some of the rings have arrived within 2 weeks and some over holiday periods in particuarly have taken longer and my Bespoke the longest by far granted we went back and foward over design ideas renders sizes etc and I said time was of 0 importance to me To me this is all expected if you want a ring in a 2 day turn around you probably want to head down to your local wallace bishop and buy something off the shelf These rings are high quality and individual from a local growing buisness stuff takes time ya know Regardless if you reach out the team is always able to tell you an expected eta etc and I ve never felt the time was abnormally long for example I did wait a few weeks on a resize and it was just due to a backlog around Christmas I reached out they ensured me they had it and the changes were underway Something else I would commend is the speed of the shipping once the ring is complete granted I live in a cbd location it is in a different state to their home factory and I almost always recieve next day shipping Anyway I hope that this review is a little bit refreshing from the others and can help with everyones expectations Every one of my expierences with Crooked Howlet has been A in every facet from the point of purchase contact with customer service to arrival of the final peiece I will continue to be a happy and loyal customer although I am running out of fingers Go in with expectations of a high quality local buisness communicate with customer service when you need to have reasonable expectations of turn around time especially with custom pieces or during peak times order early if you need I couldn t recommend Crooked Howlet Designs enough
james byrne
6731 reviews
N/A
11 months ago
Hands down my fav place to spend all my
Hands down my fav place to spend all my money Absolute legends and 10 10 all round
Bradley Carr
6731 reviews
N/A
11 months ago
GOAT JEWELLERY
As a frequent shopper it s the attention to detail an quality of there jewellery 12 10 would recommend
Christian Torres
6731 reviews
N/A
11 months ago
I ve purchased many rings from crooked
I ve purchased many rings from crooked every one of them is amazing My favorite has to be the opal pinky ring
James Dyke
6731 reviews
N/A
11 months ago
10 10 best products on the market
Had an incredible experience with the team at CHD Beautiful craftsmanship that I wear every day
customer
6731 reviews
N/A
11 months ago
great company awesome design and very
great company awesome design and very good to deal with would prefer faster delivery but given that it is made to order and high quality it is warranted that it takes a bit of time and patience if hard these days but overall highly recommended
Kevin Foust
6731 reviews
N/A
11 months ago
I ve had five rings made at Crooked
I ve had five rings made at Crooked Howlet and every time the rings have been perfect I live in the US and they still got my rings to me within a few days once they had been made I will always go through them for custom rings
Harmony Cheung
6731 reviews
N/A
11 months ago
Great quality jewellery and unbeatable customer service
The CHD team has always been a pleasure to work with - their customer service is top notch I genuinely feel like the team cares deeply about their creative vision and how to serve their most active and loyal customers in a way that is meaningful to us The jewellery is always high quality and makes me feel special every time I put it on My most recent order was a bespoke family signet ring The team was extremely patient in taking on my feedback and editing the design until I was satisfied with it If any delays occurred they were proactive and upfront in their communication style to set expectations properly I feel that their prices are quite reasonable especially when considering the experience as a whole unlimited edits for my bespoke piece before the design is finalised amazing responsive and quick customer service amazing quality jewellery etc All of my experiences with CHD have been very positive and I enthusiastically recommend them to jewellery lovers everywhere
Cam R
6731 reviews
N/A
11 months ago
Absolute legends at work here
Absolute legends at work here Amazing quality rings that look fantastic great customer service who are extremely helpful and delivery is quite quick
Victor
6731 reviews
N/A
11 months ago
You won t regret it
Their reputation speaks for itself so my review may or may not influence you to buy from them Just let me explain keep reading I bought two rings for them The first was a gift for my Mom I received it in a timely manner before the holidays of 2022 and the quality was superb Mom loves it hasn t taken it off since The second was for me I bought the Memento Mori coin Again received it quick enough there is a process with each ring they make and the shipping from Australia to the United States The quality was exceptional and I was happy with it I had been wearing it for two months even while working One day at work my hand got caught underneath a concrete bucket it came down on the finger i was wearing the ring It damaged the ring turned it oval shaped If anything saved my finger I contacted CHD Jane their customer service rep made the process of returning the ring so easy I sent the ring back they repaired and sent it back to me WITHOUT CHARGING ME You can t beat that CHD is great and I m so happy I chose their jewelry over others Don t wait get that ring you ve been obsessing over You wont regret it