


Cygnet - A leading provider of mental health, autism and learning disability services
Based on authentic user experiences
Richard Winspur
7014 reviews
N/A
9 months ago
Residential Carehome Birmingham
Firstly just remember a young Swan Sent CV and called to ask for a zoom interview knowing my CV is a working history I believe what s more important is who you are and your values what your standards and aspirations are etc I was granted a face-to-face interview where I was given the position applied for within 10mins with the manageress based by B ham city training ground They know who they are Step 2 was a shed-load if e-learning which I was told it needs to be done ASAP An very difficult request and all but impossible for some other applicants even those who had been in this field for years I attended an obligatory 2 day MAPA course so hours and hours of preparation for the role was done as well as a confidence boost for myself The company only then after all training decide to mention about my DBS check via e mail How professional after all of that money that had been spent on me It was upon receipt of that I was sent back a recorded letter by themselves I had my DBS check returned along with what I expected to be my 1st rota which all others and me were told we would have had 2 weeks before the end of my obligatory training Instead it was a very short blunt disrespectful and carefree letter from the manageress that actually said we are withdrawing your application due to an unclean DBS record I believe that applying for a job you are not interested in is a waste of time I m sure you d all agree with that I applied for the position because I wanted it and prove to them and myself that I would have a passion and prove that they have made the decision by employing an asset to them A massive kick between my legs I did want this position big-time all the proactive steps taken by them for me to start ready for me to walk into they quite literally ripped me apart I went to the branch and asked to speak to the Manageress but was not allowed and sent a big man to come out and intimidate me to tell me that using my full name she will not see or speak to me and for me to go away Shame the big man and me had already met Didn t even know who trained me he works there Speaks volumes for the manageress care of duty for her own in-house staff too I ve worked in other occupations that vulnerability was paramount in my role to carry out my job before leaving it for this Shocking in my opinion in the way it seems to want to employ workers and I still see many on recruitment sites months after regarding this company OMG speaks volumes Don t waste your time mine again was next to B ham City training ground don t waste your time with these because ultimately they re B ham manageress blind unto themselves Ruthless manageress at this branch and noticed that in other independent reviews on other sites that specify their reason to use to create such a disrespectful letter it doesn t bode well so far Not nice ones at all I believe that Everyone should be given a 2nd chance and not be shat on Upper management IF they knew how their managers ran each of their branches should either be shocked knowing their training costs were all for nothing A new recruitment protocol process is carried out ASAP in my opinion Stay well away They have come across as misleading ruthless shallow disrespectful and senseless by not asking for a DBS almost immediately upon yes to an interviewee me especially in a role like I went for plus and moreso a check to see whether they want to what I say waste their money on me Comes across as the manageress there isn t bothered as it s not coming out of her own pocket it s her employers so it isn t paramount to do things in a way whereby 1 Saves the company money 2 In a revised recruitment protocol that MUST be an enrolment procedure done in a fairer more intelligent manner with the credentials cleared and checked before letting the pending employee where they stand should they appear as soon as anything of any issues should appear Protocols methods of procurement of essential information should be revised simples A residential care home to be ran like this by the manageress here clearly speaks volumes for the company she works for and currently gets away with it unless the ways of procurement are a revised protocol within the recruitment phase They could of stuck their training e-learning and misleading acceptance for the position method applied for review I can clearly and confidently say with highensight They wasted company money on an accepted job role for the position I applied for and got it successfully Time wasters and heartbreakers From a care home Not right full-stop Keep away run know what rides a horse in America and think of near the driving range That sums up that home location and how it s run there The manageress is responsible for Like a coin Heads or tails Tut tut
Jamie leigh
7014 reviews
N/A
9 months ago
I didn t want to even give 1 star
I didn t want to even give 1 star I worked at a house in Heaton Moore the management is a total waste of time I was attacked and sexually assaulted by a resident of there s they lied and played the blame game you get promoted if you shut up and put up they put people in charge with no experience medication doesn t get given when it should staff have openly overdosed residents because management put wrong amounts of medication on the MARR sheet medication gets lost stolen by staff none of the staff have much training Staff have to put up with residents pleasuring themselves in front of them residents get violent a lot of the time staff don t have the backup they need honestly a shocking company need to actually get someone decent to come in a shake it up
Rachel Yearwood - Taub
7014 reviews
N/A
9 months ago
Worst interview Beckton
Had an interview for this company The moment the greetings were exchanged I found the manager to be rude there were two people during my interview but my main issue was the manager Her tone of voice from the very second was disgusting I never for one moment felt comfortable enough to think straight I could not conduct myself due to the way the manager was She made no eye contact was rude when I finished answering I was told straight that I was going to be asked 4 question and I m not to ask any myself until they say so and that was said with an uninviting rude tone when I finally got to ask a question before I had finished my sentence I was told NO does that answer your question with no eye contact that was the worst interview I have ever experienced I had another interview 2 days later for a hospital and the two people conducting the interview was so different I was made to feel so comfortable they told me to relax had a few laughs and 2 days later I got the job and that s because they acted professional made me feel comfortable and had respect for the person that could potentially be working with them The Cygnet Health Beckton manager was disgustingly unprofessional in all manors If I had got the job I would have turned it down nothing but bad reviews and now I understand why I was treated so badly during my interview I showed I cared and according to other reviews that s frowned upon Avoid at all cost
Michelle Mellor
7014 reviews
N/A
9 months ago
Don t think iv seen a worst place for
HarrogateDon t think iv seen a worst place for mental health in my life This is place is shocking If I could give it less then one star I would You get a care plan offering you support I have been here 6 days not one person has been up to me to offer anything offered in my care plan I was eating breakfast in the breakfast room males and females are allowed in the same room with no staff A man was telling me about his sexual preferences and it s cleaners with dusters on his private parts Not something you want to hear with your morning cup of tea I did report this nothing was done I have always heard off other lady s that this has happened before Don t bother complaining it gets you on a 72 watch just for asking to sleep Because they can t stop the music from upstairs above your room I was then put for a review to go on a section 2 The amp socail worker came she said your denying her of basic human rights of sleeping She also said I have only been here half a hour and she had a headache I was not put on a section as I was only put on the 72 hours watch because I ask to sleep after days of booming music coming in my room luckily the amp was there when this was happening Within 6 days iv been from informal to a 72 watch to a section 2 recommendation to leaving hospital with no medication all for wanting to sleep Please read other reviews before sending love ones here
Habs
7014 reviews
N/A
9 months ago
Cygnet Acer Clinic Chesterfield should be closed down
Cygnet Acer Clinic Chesterfield should be closed down All staff are abusing their duty of care They are abusing service users human rights
Chris Campbell
7014 reviews
N/A
9 months ago
Corruption and deceit
Acre cynet clinics Worksop rd chesterfield s43 if a prisoner can have visitors why are you saying I can t visit my friend in your mental health clinic we will soon see about that watch this space folks judge Judy is on a mission
De Vrij Pavard
7014 reviews
N/A
9 months ago
A very horrible place to work
A very horrible place to work They don t treat their black staff well Horrible management from top to bottom Hate that work place
Home Help
7014 reviews
N/A
9 months ago
Churchill Cygnet Kennington
Churchill Cygnet KenningtonNever judge a book by its cover Reception and facilities snazzy All staff from Psychiatrist and doctors and most other staff except cleaners are truly dreadful I ve been in some hell holes before but I think this one takes the biscuit Liars cheats goaders corrupters and absolutely no duty of care Majority of care workers etc absolutely dreadful Woe betide anyone sending their loved one here Beware the Nigerian mafia Will stop at nothing to berate you Rabbit X
Natalie
7014 reviews
N/A
9 months ago
If I could give -0 rating I would not
If I could give -0 rating I would not hesitate Please please please avoid employment at all sites at this workplace Incompetent Management and poor working environment
steven leeson
7014 reviews
N/A
9 months ago
Disgusting place
Disgusting place Went in Voluntarily NHS for a break Immediately given a 72hr hold by a miserable Moldovan Female psychiatrist Beware the low educated and noisy lazy Nigerian staff I think they try to keep you in to make money Avoid at all costs and don t send loved ones there