Welcome to Darlington Credit Union: Darlington Credit Union
Based on authentic user experiences
Phil Robinson
6742 reviews
N/A
9 months ago
Have been on hold for 2 hours today
Have been on hold for 2 hours today Baring in mind they are only open for a pathetic 3 per day but only on Mondays Wednesdays and Fridays So they work only 9 hours a week I was hung up on trying to call the first time without even speaking to anyone Second time someone answered and got half way through saying the bank name before putting me back on hold which I was already 50 minutes deep during that call alone of waiting to talk to someone Then the line was just cut off after a further 15minutes Called a 3rd time and waited 20minutes but because so much time had passed it was past 12 o clock in which I think they were aiming to blank and ghost calls for as their daily duty until they don t have to answer anymore So I had to shoot the an email to request I same day transfer because it you don t it takes anywhere from 1-3 business days to make one This bank is broke Its gone so severely down hill and they are now jusy disrespefting their loyal customers
Sophie Dick
6742 reviews
N/A
9 months ago
wecanthelp
Hashtag is wecanhelp and want reviews So hear is mine noyoucant Put your money in a savings account elsewhere and get interest Loan rate and customer service better at high st bank So it s a no no for DCU
User
6742 reviews
N/A
9 months ago
Don t hold your breath
Applied for a loan around 7 weeks ago now if not longer That long ago that I even forgot about my application I ve since then had an email on the 1st of August asking to provide a bank statement This was done straight away I received an automated email a few minutes later saying that they had received this and I would have a decision within 48 hours Well it s now been another 9 days since then with no decision I ve even email them with no response either Honestly if your willing to wait then you may have a positive outcome but as my title says am not holding my breath This is a crazy amount of time to process an application with still NO decision Am unsure what s even going on at this point but it doesn t look very positive I ve had loans before with NE credit union and from applying to receiving my funds it was less than a week I would maybe try these instead By looking at the reviews it looks like a lot of people have had the same issues
cipriano zaguirre
6742 reviews
N/A
9 months ago
Very understanding very helpful
Been a while since i was here however the staff were friendly and help full
Eric Wilson
6742 reviews
N/A
9 months ago
Easy process and fast response
Very understanding very helpful especially madame Jo Price
KATHLEEN SMITH
6742 reviews
N/A
9 months ago
Well done to all the staff
The staff are hardworking and friendly and will do all they can to help
Matt S
6742 reviews
N/A
9 months ago
These are wonderful
These are wonderful friendly helpful people They have helped me with a membership a loan and a savings account They have helped me clear my debt off and now I can start to save for a brighter future So much better than a bank and a good experience
Caitlin
6742 reviews
N/A
9 months ago
Excellent customer service
The staff are super friendly always willing to help and go the extra mile for you
Yvonne Mcneilly
6742 reviews
N/A
9 months ago
Amazing thank you
Amazing thank you
Sarah
6742 reviews
N/A
9 months ago
Great customer service
Great customer service really quick and easy to talk to
