Delcity Reviews

Del City - Electrical Supplies & Professional Grade Wiring Products

delcity.net
3.57
140 reviews
Great Rating
Based on 140 user experiences

Rated 3.57 out of 5 by 140 Happy Customers

42.9%
14.3%
14.3%
14.3%
14.3%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
J

wrong circuit breaker

I ordered a circuit breaker for a battery charger that is obsolete elsewhere This is my second time ordering This time the wrong breaker was pulled I double checked my order and the number I was sent did not correspond with what I ordered It was similiar but had 3 8 studs not 1 4 so I had to change my wiring If I had time I would have sent them back and I definitely would do business again Just a one time mistake hopefully
C

Communication

Fair pricing but the item I ordered was on back order No communication to let me know After a week of waiting the charge was removed from my bank account I called customer service to only then find out what happened We changed my order to another product of the same price and it arrived quickly
J

Ordering glitch but material was as advertised and high

Material was as advertised and high quality but the order didn t register in Del s system I called a week after I placed the order only to find out that because I have an old account the order was just lying in their system They then got things going and I received the order about 4 days later
D

I ordered 1000 feet of wire that showed

I ordered 1000 feet of wire that showed in stock on 12-1-22 and 2 weeks later I decided to call and see what the issue was I was told they were out of wire in the warehouse I placed my order with and she would check Las Vegas warehouse and they in fact had 500 of the 1000 feet I paid for that she did have sent to me We are now over 4 weeks from order date and 2 weeks passed my call date and are still waiting on the other 500 feet and I recieve no correspondence with an eta and all this over a product that showed in stock on their website
C

Wrong shipping dates

When I submitted my PO by email Details shipping dates of my order were not correctly inputted
G

Slow shipping

The parts ordered said in stock I called the day they were due to arrive only to find out they hadnt even shipped after 4 days The gentleman I spoke with had to upgrade it to overnight shipping because the parts would not be here in time Thanksfully the shipping was taken care of
M

When an order s shipment is split

When an order s shipment is split a clearer method is required showing what shipped under the shipment
C

Your accounting department was a mess

Your accounting department was a mess They kept demanding a W-9 from me as a customer No consoling or guiding helped my first transaction which your team canceled I told them that I pay taxes on my purchases Person had a heavy Asian accent Either thick as a brick with thinking or lacked training by my measure A few days later I made a second attempt on the purchase of the same Items This was more fruitful but still required too much prompting by me to get the order placed
J

The snips are junk

The snips are junk obviously made off shore The are not worth a third of the price I know it s the way of the world resell the Chinese scrap for big bucks My next order will be my last if the poor quality continues
A

It took 20 days to ship from the date

It took 20 days to ship from the date of my order and I wasn t informed of any reason why or even that it would ship late Plus your tracking info on the webpage wouldn t work

About Delcity

Del City offers a full range of electrical supplies including wire, cable, electrical terminals, connectors, relays, circuit breakers, electrical wire, fuses, switches, and loom for automotive, truck, trailer, marine and other OEM/MRO applications.

United States

Visit Website

Own this business?

Claim your profile to respond to reviews, manage your listing, and build trust with customers.

Claim This Business